Hotel Ratana International
Hotel Ratana International, Tedhi Pulia Ring Rd, next to Sbi Bank, Kalyanpur (West), Lucknow, Uttar Pradesh 226022
Gumo's take
Hotel Ratana International in Lucknow is a mid-range hotel known for its strong hospitality and event hosting capabilities, particularly for weddings, engagements, and birthdays. While the hotel receives praise for its friendly and helpful staff, especially individuals like Mahim, Swati, and Suraj, and for its tasty food and decent location, it faces recurring complaints about room cleanliness, maintenance issues, and inconsistent service. The hotel is best suited for travelers prioritizing service and event facilities over high-end room comfort.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 58
What guests love
- Strong hospitality and event management services, particularly for weddings and birthdays, with commendable support from staff like Mahim and Swati.
- Tasty and well-received food, with several reviews highlighting the quality and variety of meals.
- Helpful and polite front desk and service staff, with many guests noting the responsiveness and professionalism of the team.
Worth knowing
- Recurring issues with room cleanliness and maintenance, including reports of unclean bathrooms, musty smells, and broken fixtures.
- Inconsistent room quality and size, with some guests receiving rooms that did not match the description or photos from the booking platform.
- Slow and unreliable room service, with complaints about delays in fulfilling basic requests like water and food.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Business center
- Meeting rooms
- English
- French
- Hindi
- Spanish
- Private bathroom
- Shower
- Restaurant
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is the hotel suitable for hosting events like weddings or birthdays?
Yes, Hotel Ratana International is well-known for its strong event hosting capabilities, particularly for weddings, engagements, and birthdays, with commendable support from the staff.
What are the common complaints about the hotel rooms?
Common complaints include recurring issues with room cleanliness, musty smells, broken fixtures, and inconsistent room quality and size, with some rooms not matching the booking platform descriptions.
How is the food and dining experience at the hotel?
The food is generally well-received, with guests praising the tasty and varied meals. The hotel offers a breakfast buffet, a dinner buffet, and room service, though room service has faced some complaints about delays.
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