Hyatt Regency Lucknow
Hyatt Regency Lucknow, Regency Rd, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Gumo's take
Hyatt Regency Lucknow is a 5-star luxury hotel in the upscale Gomti Nagar area, known for its spacious, well-maintained rooms, excellent dining options, and warm hospitality. Guests frequently praise the attentive and helpful staff, particularly in the restaurant and housekeeping departments. The hotel is ideal for both business and leisure travelers, offering amenities like an outdoor pool, 24-hour gym, and spa. While the breakfast buffet and room cleanliness are consistently highlighted as strengths, some guests have noted occasional lapses in service responsiveness and maintenance issues.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 82
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 88
What guests love
- Spacious, clean, and well-designed rooms with modern amenities and excellent attention to detail
- Highly praised dining experiences, particularly at the China House and Rocca restaurants, with commendable service from staff like Chef Harshit and Tanushree
- Strong hospitality and personalized service from housekeeping and front desk staff, including names like Rajveer, Sudhir, and Ajeet
Worth knowing
- Occasional lapses in service responsiveness and staff training, as noted in several negative reviews about slow or indifferent service
- Maintenance issues reported, including lift malfunctions, poor water pressure, and under-maintained pool facilities
- Breakfast service can be inconsistent during peak hours, with some guests noting crowding and limited variety
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Boutique shopping
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Parking (free)
- Valet parking
- Private car service (extra charge)
- Car rental onsite
- Not accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar
Common questions
What are the key strengths of Hyatt Regency Lucknow?
The hotel is known for spacious, clean, and well-designed rooms with modern amenities, excellent dining experiences at restaurants like China House and Rocca, and strong hospitality from attentive staff in housekeeping and front desk departments.
Are there any notable limitations or issues reported by guests?
Some guests have reported occasional lapses in service responsiveness, maintenance issues such as lift malfunctions and poor water pressure, and inconsistent breakfast service during peak hours with limited variety.
What amenities are available at the hotel?
The hotel offers an outdoor pool, 24-hour gym, spa, free Wi-Fi, free parking, valet parking, a business center, meeting rooms, multiple dining options, and family-friendly facilities.
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