Jabal Omar Hyatt Regency Makkah

Jabal Omar Hyatt Regency Makkah, Ibrahim Al Khalil Rd, Ash Shubaikah, Makkah 21955, Saudi Arabia

4.4 · 18,861 reviews analysed
Jabal Omar Hyatt Regency Makkah – photo 1
Jabal Omar Hyatt Regency Makkah – photo 2
Jabal Omar Hyatt Regency Makkah – photo 3
Jabal Omar Hyatt Regency Makkah – photo 4

Gumo's take

Jabal Omar Hyatt Regency Makkah is a highly-rated hotel ideal for pilgrims and travelers seeking a convenient and comfortable stay near Masjid al-Haram. Known for its prime location opposite Gate 79, the hotel offers easy access to the Haram and nearby shopping and dining options. Guests consistently praise the cleanliness of the rooms, the professionalism of the staff, and the quality of the breakfast buffet. The hotel is particularly favored for its hospitality during Umrah and Hajj, with many guests returning for repeat stays.

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How guests rate it

Location
95
Facilities
85
Staff & Service
88
Room Comfort & Cleanliness
90

What guests love

  • Exceptional proximity to Masjid al-Haram, with direct access to Gate 79, making it ideal for Umrah and prayer times.
  • Highly praised breakfast buffet with a wide variety of international and local dishes, often highlighted as one of the best in the region.
  • Professional and attentive staff, with many guests specifically mentioning individuals like Kamran, Hassan, and Abdullah for their outstanding service.

Worth knowing

  • Some guests reported issues with room cleanliness, including finding remnants from previous guests and moldy odors in certain rooms.
  • A few reviews noted that the hotel's pricing is higher than expected for the room size and amenities offered.
  • Breakfast service has been described as slow and understaffed during peak times, leading to long wait times and impersonal service.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Parking (extra charge)
  • EV charger
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Private bathroom in some rooms
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Japanese

Common questions

How close is the hotel to Masjid al-Haram?

Jabal Omar Hyatt Regency Makkah is ideally located opposite Gate 79 of Masjid al-Haram, offering exceptional proximity and direct access to the Haram, making it convenient for prayer times and Umrah.

What do guests say about the breakfast at the hotel?

The breakfast buffet is highly praised for its variety of international and local dishes and is often considered one of the best in the region. However, some guests have noted that service can be slow and understaffed during peak times.

Are there any concerns about the cleanliness of the rooms?

While many guests praise the hotel's cleanliness, some have reported issues such as remnants from previous guests and moldy odors in certain rooms.

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