Jabal Omar Marriott Hotel, Makkah
Jabal Omar Marriott Hotel, Makkah, Umm Al Qura, Ash Shubaikah, Makkah 21955, Saudi Arabia
Gumo's take
Jabal Omar Marriott Hotel, Makkah is a 5-star luxury hotel located in the prestigious Jabal Omar complex, just a 3-minute walk from the Holy Masjid Al Haram. It is ideal for both pilgrims and leisure travelers seeking a blend of modern comfort and spiritual tranquility. The hotel offers 426 elegantly designed rooms and suites, with many featuring panoramic views of the Haram and the city skyline. Guests praise the hotel's cleanliness, attentive service, and convenient amenities such as a 24-hour shuttle to the Haram and a prayer hall with a sound system linked to the mosque. While the hotel is highly rated for its location and hospitality, some guests have noted issues with outdated decor and occasional service inconsistencies.
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Research this stayHow guests rate it
- Location
- 95
- Facilities
- 82
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 88
What guests love
- Strategic location just a 3-minute walk from Masjid Al Haram and within 15 minutes of the Haramain Train Station
- Spacious, clean, and well-maintained rooms with many offering stunning views of the Holy Haram
- 24-hour shuttle service to the Holy Haram and nearby landmarks
- Highly praised staff for their attentiveness and hospitality, especially in the laundry and restaurant departments
- Executive Lounge with panoramic views for Marriott Bonvoy members
Worth knowing
- Some guests reported outdated decor in certain areas of the hotel
- Occasional issues with check-in delays and communication problems
- Dining experience criticized for limited food choices and inconsistent quality
- Expensive on-site parking not clearly communicated during booking
Amenities
- Free Wi-Fi
- Paid breakfast
- Paid parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Kitchens in some rooms
- Airport shuttle
- Fitness centre
- Smoke-free
Common questions
How far is the hotel from Masjid Al Haram?
Jabal Omar Marriott Hotel, Makkah is just a 3-minute walk from the Holy Masjid Al Haram.
Does the hotel offer a shuttle service to the Holy Haram?
Yes, the hotel provides a 24-hour shuttle service to the Holy Haram and nearby landmarks.
Are there any limitations regarding the hotel's decor or service?
Some guests have noted that certain areas of the hotel have outdated decor, and there have been occasional issues with check-in delays and communication problems.
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