Swissôtel Makkah
Swissôtel Makkah, King Abdul Aziz - 38 Rd، Endowment، Ajyad Street, Makkah Saudi Arabia
Gumo's take
Swissôtel Makkah is a high-end hotel located in the heart of the Abraj Al Bait complex, offering guests a premium experience with direct access to Masjid al-Haram. Known for its exceptional service, cleanliness, and Kaaba views, it is particularly favored by pilgrims and families seeking comfort and convenience during religious visits. The hotel’s housekeeping team is repeatedly praised for their professionalism and attention to detail, and the breakfast buffet is a standout feature with a wide variety of options. Its proximity to the Clock Tower Museum and the Kaaba makes it a top choice for those prioritizing location.
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Research this stayHow guests rate it
- Location
- 97
- Facilities
- 88
- Staff & Service
- 96
- Room Comfort & Cleanliness
- 93
What guests love
- Outstanding housekeeping service with multiple staff members (e.g., Kurshed, Saidul, Mustafa Saleem) repeatedly praised for their professionalism and attention to detail.
- Excellent location within walking distance to Masjid al-Haram and the Clock Tower Museum, with direct access to the Haram area.
- High-quality breakfast buffet with diverse options, including international and local dishes, and special attention to dietary needs.
Worth knowing
- A few guests reported issues with room views not matching expectations, particularly with some rooms having partial or no Kaaba view despite booking for full view.
- One guest mentioned a moldy or wet sock smell coming from the air conditioning, indicating a minor maintenance issue in some rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Business center
- Meeting rooms
- Arabic
- English
- Private bathroom in some rooms
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Gift shop
- Housekeeping (daily)
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is Swissôtel Makkah a good choice for pilgrims looking for easy access to Masjid al-Haram?
Yes, Swissôtel Makkah is an excellent choice for pilgrims as it is located in the Abraj Al Bait complex with direct access to Masjid al-Haram and is within walking distance of the Kaaba.
What are the standout features of the hotel's breakfast service?
The hotel's breakfast buffet is highly praised for its diverse options, including international and local dishes, and special attention is given to dietary needs.
Are there any common issues guests have reported about the hotel?
A few guests reported minor issues, such as some rooms not offering the expected Kaaba view and a moldy or wet sock smell from the air conditioning in certain rooms.
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