Anandritz Resort Matheran
Anandritz Resort Matheran, Police Station, MG Rd, next to Matheran, Matheran, Maharashtra 410102
Gumo's take
Anandritz Resort Matheran is a 3-star property known for its scenic location and vegetarian dining, but suffers from significant maintenance and cleanliness issues. While some guests praise the food and location near Matheran's main viewpoints, the majority of reviews highlight poor room conditions, unresponsive staff, and misleading pricing practices. The hotel is best avoided unless major renovations are undertaken to address its deteriorating infrastructure and inconsistent service.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 38
- Staff & Service
- 41
- Room Comfort & Cleanliness
- 32
What guests love
- Proximity to Matheran's main attractions like Khandala Point and Alexander Point
- Vegetarian dining options and a poolside bar are appreciated by some guests
- Some positive mentions of 24-hour room service and a discotheque
Worth knowing
- Widespread complaints about poor room maintenance, including water damage, mold, and unclean conditions
- Unprofessional and unresponsive staff behavior reported in numerous reviews
- Misleading pricing practices and inconsistent billing are frequently cited as major issues
- Facilities like the swimming pool and bathrooms are often described as dirty or non-functional
Amenities
- Free Wi-Fi
- Free breakfast
- Free parking
- Outdoor pool
- Air-conditioned
- Laundry service
- Business centre
- Room service
- Child friendly
- Restaurant
- Smoke-free
Common questions
Is the hotel clean and well-maintained?
No, the hotel suffers from significant cleanliness and maintenance issues, with widespread complaints about water damage, mold, and unclean conditions in the rooms and facilities like the swimming pool and bathrooms.
What are the main positives of staying at Anandritz Resort Matheran?
The main positives include its scenic location near Matheran's main attractions like Khandala Point and Alexander Point, vegetarian dining options, and the availability of 24-hour room service and a poolside bar.
How is the service at the hotel?
The service has mixed reviews, with 62 positive mentions but 97 negative ones. Guests have reported unprofessional and unresponsive staff behavior in numerous reviews.
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