Westend Hotel Matheran
Westend Hotel Matheran, Police Station, R.C.Church Road, next to Matheran, Matheran, Maharashtra 410102
Gumo's take
Westend Hotel Matheran is a 3-star property known for its lush green surroundings, heritage charm, and family-friendly atmosphere. Guests praise the hotel's peaceful ambience, open-air restaurant, and proximity to Matheran's scenic viewpoints. The hotel is particularly popular among couples and families, offering a range of activities like jungle treks, a spa, and evening entertainment. With a high aggregate rating of 4.7/5 and overwhelmingly positive sentiment on topics like service, property, and dining, it is a top choice for those seeking a nature-centric, relaxing stay in Matheran.
Get your personal match score
Run a live research on Westend Hotel Matheran — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 89
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised service with 1700 positive mentions, including courteous and helpful staff like Mr. Mahesh Patil and Ms. Anuneha.
- Well-maintained, green surroundings and heritage-style rooms that create a peaceful, nature-focused atmosphere.
- Excellent dining options, particularly the breakfast buffet and open-air restaurant, with 977 positive dining sentiment mentions.
Worth knowing
- Some guests reported maintenance issues, including broken fixtures, leaking flush tanks, and non-functional AC or TV units.
- A few negative reviews highlighted poor food quality, with complaints about repetitive breakfast items and subpar tea and milk.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Transfer
- Spa
- Air conditioning
Common questions
Is the hotel family-friendly, and what kind of activities are available for families?
Yes, Westend Hotel Matheran is family-friendly and offers a range of activities such as jungle treks, a spa, and evening entertainment. Guests have also praised the hotel's peaceful atmosphere and proximity to scenic viewpoints, making it ideal for family stays.
What are the dining options at the hotel, and how are they rated?
The hotel features an open-air restaurant and a free breakfast buffet, both of which are highly praised by guests. With 977 positive mentions about dining, the breakfast is particularly well-regarded, though a few guests have noted occasional issues with repetitive items and tea/milk quality.
How is the service quality at Westend Hotel Matheran?
The service is highly praised, with 1700 positive mentions from guests, including commendations for courteous and helpful staff like Mr. Mahesh Patil and Ms. Anuneha. The overall service sentiment is overwhelmingly positive, making it a key strength of the hotel.
People also searched for
The Byke Heritage - (Matheran)
Matheran
★ 4.5 (5,190 reviews analysed)
The Byke Heritage in Matheran is a 3-star heritage resort known for its colonial-era charm, spacious cottages, and…
Horseland Hotel
Matheran
★ 4.1 (3,425 reviews analysed)
Horseland Hotel & Mountain Spa is a mid-range resort in Matheran, known for its spacious rooms, excellent food, and wide…
Alexander Heritage And Rainforest Resort
Matheran
★ 4.2 (2,650 reviews analysed)
Alexander Heritage And Rainforest Resort is a 116-year-old heritage resort nestled in 4 acres of lush rainforest in…
The Byke Retreat - Brightland (Matheran)
Matheran
★ 4.6 (1,913 reviews analysed)
The Byke Brightland is a 3-star resort in Matheran, known for its lush green surroundings, pure vegetarian restaurant…
Adamo The Village
Matheran
★ 3.9 (1,818 reviews analysed)
Adamo The Village is a rustic-themed resort in Matheran, offering a blend of charm and convenience for families…
Preeti Hotel Matheran (Veg)
Matheran
★ 4.6 (1,672 reviews analysed)
Preeti Hotel Matheran (Veg) is a family-friendly, budget-conscious resort known for its clean rooms, vegetarian cuisine…