HOTEL PARAMOUNT-MATHERAN
HOTEL PARAMOUNT-MATHERAN, Plot No.168, Kasturba Rd, near Bazar Peth, Matheran, Maharashtra 410102
Gumo's take
HOTEL PARAMOUNT-MATHERAN is a budget-friendly option in Matheran with basic amenities like a restaurant, outdoor pool, and free breakfast. While some guests praise the manager's hospitality and the hotel's location near the market, the overall experience is mixed. Many reviews highlight recurring issues with cleanliness, poor service, and subpar food quality. The hotel may appeal to budget-conscious travelers seeking a simple stay, but it is not recommended for those prioritizing comfort or hygiene.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 40
- Staff & Service
- 38
- Room Comfort & Cleanliness
- 35
What guests love
- The hotel's location is convenient, being close to the market and other points of interest in Matheran.
- Some guests praised the manager, particularly Arvind Mishra, for his hospitality and helpfulness.
- The outdoor pool and garden area are well-maintained and provide a pleasant environment for guests.
Worth knowing
- Numerous guests reported poor room cleanliness, including dirty bedsheets, stained walls, and unhygienic bathrooms.
- Service quality is inconsistent, with complaints about rude staff, unresponsiveness, and poor communication.
- Food quality is frequently criticized as tasteless, low-quality, and unhygienic, with some guests noting issues like insects in meals.
- Facilities like the play area and indoor games are poorly maintained, with broken equipment and limited options for entertainment.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Local shuttle
Common questions
Is the hotel clean and well-maintained?
No, many guests reported poor room cleanliness, including dirty bedsheets, stained walls, and unhygienic bathrooms. The overall maintenance of the hotel is mixed, with some areas like the pool and garden being well-kept, but others, such as the play area and indoor games, being poorly maintained.
What are the food and service quality like at the hotel?
The food and service quality are frequently criticized. Guests have reported tasteless, low-quality meals, with some even finding insects in their food. Service is also inconsistent, with complaints about rude staff and poor responsiveness.
Is the hotel's location convenient for exploring Matheran?
Yes, the hotel is conveniently located near the market and other points of interest in Matheran, making it easy for guests to explore the area.
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