HOTEL PARAMOUNT-MATHERAN
HOTEL PARAMOUNT-MATHERAN, Plot No.168, Kasturba Rd, near Bazar Peth, Matheran, Maharashtra 410102
Gumo's take
HOTEL PARAMOUNT-MATHERAN is a budget-friendly option in Matheran with an outdoor pool, free breakfast, and proximity to popular attractions like Matheran Hill Station and Khandala Point. While it appeals to families and groups due to its recreational facilities and low cost, the hotel suffers from recurring issues with cleanliness, particularly in bathrooms and bedding, and inconsistent service. Guests have praised the food quality and the friendliness of certain staff members, such as Mr. Arvind Mishra and Mr. Rohit Raj, but many have reported poor maintenance, unresponsive management, and unhygienic conditions.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 45
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 38
What guests love
- Proximity to major attractions like Matheran Hill Station and Khandala Point
- Outdoor pool and recreational facilities like table tennis and swings for families
- Positive feedback on food quality and hospitality from some guests
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms and bathrooms, including dirty bed linens and infestations
- Inconsistent and often poor service, with reports of rude and unresponsive staff
- Issues with amenities like non-functional AC, poor water pressure, and lack of hot water for extended periods
- Limited food variety and poor quality reported by multiple guests
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Local shuttle
Common questions
Is there an outdoor pool at Hotel Paramount-Matheran?
Yes, Hotel Paramount-Matheran has an outdoor pool, which is one of the few hotels in the area offering this amenity.
How is the cleanliness of the hotel, especially the bathrooms?
The hotel has recurring complaints about cleanliness, particularly in bathrooms, with 106 negative mentions. Guests have reported unhygienic conditions and poor maintenance in these areas.
Does the hotel provide free breakfast, and is the food quality good?
Yes, the hotel provides free breakfast. While some guests praised the food quality, others reported limited variety and inconsistent quality, with 87 negative mentions related to dining overall.
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