Hotel Park View Matheran

X7PC+P9V Hotel Park View Matheran, Railway Station, MG Rd, near Matheran, Matheran, Maharashtra 410102

3.9 · 562 reviews analysed
Hotel Park View Matheran – photo 1
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Gumo's take

Hotel Park View Matheran is a budget-friendly, family-oriented hotel known for its vegetarian food and central location in the main market area of Matheran. Guests frequently praise the food quality, describing it as fresh, tasty, and diverse, particularly highlighting Gujarati and Rajasthani cuisine. The hotel also features an outdoor pool, garden, and recreational activities like disco nights and play areas for children. While many guests commend the friendly and helpful staff, especially Mr. Rohit and Mr. Vijay, others report significant issues with room cleanliness, maintenance, and basic amenities. The overall experience is mixed, with a strong emphasis on food and service, but notable concerns about room conditions and hygiene.

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How guests rate it

Location
85
Facilities
60
Staff & Service
75
Room Comfort & Cleanliness
45

What guests love

  • High-quality vegetarian food with diverse regional options, including Gujarati and Rajasthani dishes.
  • Friendly and helpful staff, particularly Mr. Rohit and Mr. Vijay, who are noted for their cooperative and attentive service.
  • Central location in the main market area, making it convenient for shopping and exploring Matheran.

Worth knowing

  • Numerous reports of poor room cleanliness, including unhygienic bedsheets, towels, and bathrooms, with some guests finding cockroaches and broken fixtures.
  • Issues with basic amenities like hot water, functioning AC, and availability of toiletries, with some guests reporting no hot water for extended periods.
  • Unreliable maintenance and service, with complaints about slow or unresponsive staff and poor communication, especially during bookings and check-ins.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Local shuttle
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)
  • Pool

Common questions

Is the hotel known for good food, and what kind of cuisine can I expect?

Yes, Hotel Park View Matheran is highly praised for its vegetarian food, with guests particularly enjoying Gujarati and Rajasthani cuisine. The food is described as fresh, tasty, and diverse, and the hotel has a full-service restaurant and free breakfast.

What are the main issues guests have reported with the hotel?

Guests have reported significant issues with room cleanliness, including unhygienic bedsheets, towels, and bathrooms, with some finding cockroaches and broken fixtures. There are also complaints about basic amenities like hot water and functioning air conditioning.

Is the hotel a good option for families with children?

Yes, the hotel is family-oriented and has recreational activities like play areas for children and disco nights. It also has a central location, making it convenient for exploring Matheran.

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