Kumar Plaza Resort
Kumar Plaza Resort, Plot No. 149, Mahatma Gandhi Road, opp. Telephone Exchange, Matheran, Maharashtra 410102
Gumo's take
Kumar Plaza Resort is a 3-star hotel in Matheran, known for its family-friendly atmosphere, clean and spacious rooms, and a range of on-site amenities including a swimming pool, disco, and live entertainment. It is ideally located near the main market, railway station, and popular viewpoints, making it convenient for tourists. The hotel is praised for its delicious food, cooperative staff, and vibrant ambiance, making it a popular choice for families, couples, and groups.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Clean and spacious rooms with forest views and well-maintained bathrooms
- Well-maintained swimming pool with separate sections for adults and children
- Delicious and varied food options with buffet-style meals and rooftop dining
- Vibrant disco and entertainment options including DJ nights and magic shows
- Convenient location near the main market, railway station, and viewpoints
Worth knowing
- Some hygiene concerns reported, including dirty bed sheets and lack of basic toiletries like toothpaste
- Issues with food quality and hygiene during peak times, such as diluted beverages and lack of gloves during food handling
- Poor customer service incidents, including billing discrepancies and rude behavior from staff at the front desk
- Some facilities like indoor games (carrom, chess) are not well-maintained or organized
Amenities
- Free Wi-Fi
- Free breakfast
- Paid parking
- Outdoor pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Fitness centre
Common questions
Does Kumar Plaza Resort offer family-friendly amenities?
Yes, Kumar Plaza Resort is known for its family-friendly atmosphere, offering spacious rooms, a swimming pool with separate sections for adults and children, and a variety of on-site entertainment options.
Is there free breakfast available at the hotel?
Yes, Kumar Plaza Resort offers free breakfast as part of its amenities, with delicious and varied food options including buffet-style meals and rooftop dining.
What are some reported limitations of Kumar Plaza Resort?
Some limitations include occasional hygiene concerns like dirty bed sheets and missing toiletries, as well as issues with food quality during peak times and poor customer service incidents.
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