New Green Hill resort Matheran
New Green Hill resort Matheran, Fitwala road, Matheran, Maharashtra 410101
Gumo's take
New Green Hill Resort in Matheran is a budget-friendly retreat surrounded by lush greenery, ideal for nature lovers and families seeking a relaxed getaway. The resort is praised for its excellent service, especially from the staff, and the delicious food prepared by Chef Rizwan. While some guests have had positive experiences with clean rooms and good hospitality, others have reported issues with room cleanliness, malfunctioning amenities, and unresponsive management.
Get your personal match score
Run a live research on New Green Hill resort Matheran — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 80
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 65
What guests love
- Exceptional service from attentive and helpful staff
- Affordable pricing including meals and accommodations
- Delicious food with a focus on quality by Chef Rizwan
- Proximity to Matheran's natural attractions and the railway station
Worth knowing
- Inconsistent room conditions, including unhygienic rooms and malfunctioning ACs
- Poor responsiveness from management when handling complaints
- Rooms located far from the main market, requiring a long walk or transport
- Issues with amenities like non-functional TVs, Wi-Fi, and swimming pools
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Local shuttle
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Pool
Common questions
Is the New Green Hill Resort Matheran suitable for families?
Yes, the resort is ideal for families seeking a relaxed getaway, with affordable pricing and a focus on good hospitality and service.
What are the main issues reported by guests at the resort?
Some guests have reported issues with room cleanliness, malfunctioning amenities like ACs and TVs, and unresponsive management when handling complaints.
Does the resort provide free breakfast?
Yes, the resort includes free breakfast as part of its amenities.
People also searched for
Westend Hotel Matheran
Matheran
★ 4.7 (7,286 reviews analysed)
Westend Hotel Matheran is a peaceful retreat nestled in the serene hills of Matheran, offering cozy rooms and…
The Byke Heritage - (Matheran)
Matheran
★ 4.5 (5,190 reviews analysed)
The Byke Heritage in Matheran is a 3-star heritage resort known for its colonial-era charm, spacious cottages, and…
Horseland Hotel
Matheran
★ 4.1 (3,425 reviews analysed)
Horseland Hotel & Mountain Spa is a mid-range resort in Matheran, known for its spacious rooms, excellent food, and wide…
Alexander Heritage And Rainforest Resort
Matheran
★ 4.2 (2,650 reviews analysed)
Alexander Heritage And Rainforest Resort is a 116-year-old heritage resort nestled in 4 acres of lush rainforest in…
The Byke Retreat - Brightland (Matheran)
Matheran
★ 4.6 (1,913 reviews analysed)
The Byke Brightland is a 3-star resort in Matheran, known for its lush green surroundings, pure vegetarian restaurant…
Adamo The Village
Matheran
★ 3.9 (1,818 reviews analysed)
Adamo The Village is a rustic-themed resort in Matheran, offering a blend of charm and convenience for families…