New Green Hill resort Matheran
New Green Hill resort Matheran, Fitwala road, Matheran, Maharashtra 410101
Gumo's take
New Green Hill Resort in Matheran is a budget-friendly hotel known for its lively atmosphere, good food, and proximity to nature. It is particularly praised for its staff hospitality and recreational activities like DJ nights and live performances. While it is one of the few hotels in the area with a restaurant and pool, some guests report issues with room cleanliness, bathroom maintenance, and inconsistent amenities like AC and Wi-Fi.
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Research this stayHow guests rate it
- Location
- 73
- Facilities
- 67
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 58
What guests love
- Highly praised staff service and hospitality, with many reviews highlighting friendly and helpful staff.
- Good food quality and variety, with both vegetarian and non-vegetarian options appreciated by guests.
- Lively atmosphere with recreational activities like DJ nights, live music, and games, making it ideal for group stays.
Worth knowing
- Multiple complaints about room cleanliness, including unclean bedsheets, poor bathroom hygiene, and malfunctioning AC units.
- Issues with amenities like Wi-Fi and hot water availability, with some guests reporting no internet or limited hot water.
- Location is somewhat remote and not ideal for families with children due to distance from the market and lack of street lighting.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Local shuttle
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Pool
Common questions
Is the hotel clean and well-maintained?
Some guests have reported issues with room cleanliness, including unclean bedsheets and poor bathroom hygiene. While overall property reviews are mostly positive, cleanliness has been a notable concern for some visitors.
Does the hotel have good food options?
Yes, the hotel is praised for its good food quality and variety, with both vegetarian and non-vegetarian options available. It also has a restaurant, making it one of the few hotels in the area with on-site dining.
Is the hotel suitable for families with children?
The hotel is not ideal for families with children due to its remote location and distance from the market. Additionally, some amenities like consistent Wi-Fi and hot water may be unreliable, which could affect family stays.
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