Relax inn
Relax inn, railway station, Valge road, next to matheran, Matheran, Maharashtra 410102
Gumo's take
Relax Inn in Matheran is a budget-friendly home stay known for its proximity to the railway station and market, making it ideal for families and couples. The hotel is particularly praised for the exceptional service provided by the owner, Khalid, who is frequently highlighted for his helpfulness in arranging local tours and activities. While the rooms are described as clean and well-maintained, some guests have reported issues with cleanliness, hot water, and room upkeep.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service from the owner, Khalid, who is frequently praised for his helpfulness and guidance in local sightseeing and activities.
- Convenient location near Matheran Railway Station and the market, making it ideal for tourists.
- Rooms are generally described as clean and well-maintained, with some offering valley views.
Worth knowing
- Some rooms reported to have cleanliness issues, including unclean bathrooms and lack of proper hot water.
- A few guests noted poor maintenance in certain rooms, including broken windows and malfunctioning air conditioning.
- Negative feedback about the hotel's overall condition and misleading online photos.
Amenities
- Wi-Fi (free)
- Smoke-free property
- NFC mobile payments
- Local shuttle
- Kitchen
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk
- Baggage storage
- Full-service laundry
- Wake up calls
- English
Common questions
Is the hotel clean and well-maintained?
While many guests describe the rooms as clean and well-maintained, some have reported cleanliness issues, including unclean bathrooms and lack of proper hot water in certain rooms.
What kind of service can I expect from the owner?
The owner, Khalid, is frequently praised for his exceptional service and helpfulness in arranging local tours and activities, making the guest experience more convenient and enjoyable.
Is there air conditioning in the rooms?
Some guests have reported issues with air conditioning in certain rooms, including malfunctioning units, though there is no specific mention of air conditioning being standard in all rooms.
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