Usha Ascot
Usha Ascot, Eco-sensitive Hill Station, MG Rd, Matheran, Maharashtra 410102
Gumo's take
Usha Ascot is a 3-star hotel in Matheran known for its serene ambiance, vegetarian cuisine, and family-friendly activities like live music, puppet shows, and a disco. It is praised for spacious rooms, cleanliness, and proximity to natural attractions like Charlotte Lake and Echo Point. While some guests appreciate the peaceful setting and quality food, others note issues with room maintenance, Wi-Fi, and pricing.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 72
What guests love
- Vegetarian cuisine is a major highlight, with 41 mentions of 'vegetarian cuisine' in reviews and praise for the food quality and variety.
- The hotel is praised for its serene and peaceful ambiance, surrounded by lush greenery and offering a tranquil escape from city life.
- Live entertainment such as music, puppet shows, and disco nights is a popular attraction, especially during evenings.
Worth knowing
- Room maintenance issues are frequently mentioned, including poor ventilation, outdated amenities, and cleanliness concerns in some rooms.
- Wi-Fi quality is a recurring complaint, with many guests noting weak or unreliable connectivity.
- Some guests find the pricing to be overinflated for the quality of rooms and facilities offered.
- Bathroom cleanliness and amenities are criticized in several reviews, with complaints about dampness, lack of hair dryers, and poor maintenance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Car rental onsite
- Accessible
- Accessible elevator
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Horseback riding
- Game room
- Nightclub
- Boutique shopping
- Kid-friendly
- Activities for kids
- Pool
- Outdoor pool
- Fitness center
- Massage
- Sauna
- Spa
- Doctor on call
- Air conditioning
- Coffee maker
Common questions
Is the hotel suitable for families, and what kind of activities are available for them?
Yes, Usha Ascot is family-friendly and offers activities like live music, puppet shows, and disco nights. Reviews also highlight a positive family experience, with 62 positive mentions related to family stays.
What are the main issues guests have reported with the hotel rooms?
Guests have reported room maintenance issues such as poor ventilation, outdated amenities, and cleanliness concerns. Additionally, 56 negative reviews mention problems with the overall condition of the rooms.
How is the food at Usha Ascot, and are there vegetarian options available?
The hotel is highly praised for its vegetarian cuisine, with 41 mentions in reviews. Guests appreciate the food quality and variety, making it a major highlight of the property.
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