Amber Dale Munnar-Kondody Hotels
Amber Dale Munnar-Kondody Hotels, KSEB Tunnel Road, Pallivasal, Munnar, Kerala 685565
Gumo's take
Amber Dale Munnar-Kondody Hotels is a 5-star luxury property known for its breathtaking mountain and valley views, Ayurveda treatments, and exceptional hospitality. It is particularly praised for its attentive staff, spa services, and family-friendly activities like trekking and cooking classes. While the hotel excels in service and ambiance, some guests have noted inconsistencies in recreational facilities and food quality.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 78
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service with personalized and proactive assistance, as noted in numerous 5-star reviews and high sentiment scores for 'Service' (1409 positive out of 1480 total).
- Stunning location with panoramic mountain and valley views, highlighted in 321 positive 'Location' sentiment reviews and frequent guest mentions of the scenery.
- Highly praised Ayurveda and spa services, with 101 positive 'Spa' sentiment reviews and 25 guest mentions of Ayurveda treatments.
Worth knowing
- Recreational facilities, such as the game room and hot tub, are reported to be poorly maintained or underwhelming, with 37 positive but 10 negative 'Hot Tub' sentiment reviews and complaints about worn-out equipment.
- Food quality and variety received mixed feedback, with 273 positive but 28 negative 'Breakfast' sentiment reviews and some guests finding the menu limited or dishes underwhelming.
- Some rooms lack valley views, especially in the Aroma basic category, leading to complaints about misleading room allocations and disappointment among guests.
- A few guests reported issues with electrical systems and maintenance, including power outages and malfunctioning amenities like showers and refrigerators.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Hot tub
- Fitness center
- Spa
- Business center
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Transfer
- Local shuttle
- Accessible
Common questions
What are the standout features of Amber Dale Munnar-Kondody Hotels?
The hotel is known for its exceptional staff service, with 1409 positive reviews out of 1480 total, stunning mountain and valley views, and highly praised Ayurveda and spa services, which received 101 positive 'Spa' sentiment reviews and 25 guest mentions of Ayurveda treatments.
Are the recreational facilities at the hotel well-maintained?
Some guests have reported that the recreational facilities, such as the game room and hot tub, are poorly maintained or underwhelming. The 'Hot Tub' received 37 positive but 10 negative sentiment reviews, and there were complaints about worn-out equipment.
Is the food quality at the hotel consistently good?
Food quality and variety received mixed feedback. There were 273 positive 'Breakfast' sentiment reviews, but 28 negative ones, with some guests finding the menu limited or the dishes underwhelming.
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