Amber Dale Munnar-Kondody Hotels
Amber Dale Munnar-Kondody Hotels, KSEB Tunnel Road, Pallivasal, Munnar, Kerala 685565
Gumo's take
Amber Dale Munnar-Kondody Hotels is a 5-star luxury resort known for its breathtaking mountain and tea garden views, exceptional hospitality, and Ayurvedic spa treatments. It is particularly popular among couples and families seeking a tranquil retreat in Munnar. Guests consistently praise the warm and attentive staff, the cleanliness of the rooms, and the scenic location. While the food and recreational facilities receive mixed feedback, the overall experience is highly rated, with many guests returning for future stays.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 78
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service with many guests highlighting the attentiveness and professionalism of the team, especially in front desk and dining.
- Stunning mountain and tea garden views from most rooms and dining areas, enhancing the overall ambiance and experience.
- Highly praised Ayurvedic spa treatments and wellness offerings, with specific mention of skilled therapists like Ashik and Akila.
Worth knowing
- Recreational facilities such as the gym, game room, and pool are under-maintained or limited, with some guests noting broken equipment and lack of amenities.
- Food quality and variety are mixed, with some guests finding the buffet cold or limited, and others praising the local cuisine and chef's efforts.
- A few guests reported issues with room allocation and maintenance, including incorrect views and electrical problems.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Hot tub
- Fitness center
- Spa
- Business center
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Transfer
- Local shuttle
- Accessible
Common questions
What kind of views can I expect from the hotel rooms?
Most rooms at Amber Dale Munnar-Kondody Hotels offer breathtaking mountain and tea garden views, which are a major highlight for guests.
How is the service quality at the hotel?
The service is consistently praised, with 1409 positive mentions compared to only 70 negative ones, indicating a high level of professionalism and attentiveness from the staff.
Is the Ayurvedic spa a popular feature?
Yes, the Ayurvedic spa is a standout feature, with guests mentioning it 25 times and praising the skilled therapists like Ashik and Akila for their wellness treatments.
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