Sterling Munnar
Sterling Munnar, Chinnakanal Suryanelli Rd, near Planter's Kitchen, Chinnakanal, Munnar, Kerala 685613
Gumo's take
Sterling Munnar is a 4-star hotel in Munnar offering modern, airy rooms and apartments with international dining and free breakfast. It is known for its scenic hillside location, peaceful ambiance, and family-friendly activities such as evening games and bonfires. While the hotel receives praise for its warm hospitality and attentive staff, some guests have noted issues with room cleanliness and bathroom conditions. The property is well-suited for families and nature lovers, with nearby attractions like Chinnakanel Waterfalls and Mattupetty Dam within reach.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 70
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional hospitality and service from staff, with many guests praising individuals like Mr. Sukesh, Mr. Bishal, and Mr. Christopher for their attentiveness and friendliness.
- Scenic and peaceful location surrounded by lush greenery and tea plantations, ideal for relaxation and nature lovers.
- Family-friendly amenities and evening entertainment, including bonfires, dandiya nights, and games, which enhance the guest experience.
Worth knowing
- Issues with room cleanliness and bathroom conditions, including mold, dampness, and poor hygiene, as noted in several negative reviews.
- The approach road to the hotel is in poor condition, causing a bumpy and inconvenient drive for guests.
- Some guests found the food quality and pricing at the restaurant to be disappointing, with complaints about overpriced and average buffet spreads.
- A few reports of outdated room interiors and facilities, with some guests noting that the property appears older and in need of renovation.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Air conditioning in some rooms
- Kitchen in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (free)
- Game room
- Nightclub
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
Common questions
Is the hotel suitable for families with children?
Yes, Sterling Munnar is family-friendly and offers evening entertainment such as bonfires, dandiya nights, and games, which enhance the experience for families with children. Many guests have praised the hotel for being ideal for family stays.
What are the common complaints about the hotel's rooms?
Some guests have reported issues with room cleanliness and bathroom conditions, including mold, dampness, and poor hygiene. Additionally, a few reviews mention outdated room interiors and facilities that may appear in need of renovation.
Does the hotel offer free breakfast and dining options?
Yes, the hotel offers free breakfast and has an international restaurant. However, some guests have noted that the food quality and pricing at the restaurant can be disappointing, with complaints about overpriced and average buffet spreads.
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