Elixir Hills - Suites Resort and Spa
Elixir Hills - Suites Resort and Spa, Near Letchmi Tea Estate, Munnar, Kerala 685565
Gumo's take
Elixir Hills - Suites Resort and Spa is a 5-star hillside resort in Munnar, renowned for its serene atmosphere, lush green surroundings, and excellent service. Guests frequently praise the spacious and comfortable rooms, the quality of the breakfast buffet, and the well-maintained outdoor pool and spa. The property is particularly popular among couples and families, offering a peaceful retreat with scenic views and proximity to local attractions like Eravikulam National Park and Mattupetty Dam. While the overall experience is highly positive, some guests have reported issues with food hygiene and certain room amenities.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 82
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised service with positive sentiment in 'Service' (5034 positive out of 5454 total)
- Excellent breakfast buffet with strong positive sentiment (995 positive out of 1068 total)
- Well-maintained outdoor pool and spa, with positive guest feedback
Worth knowing
- Issues with food hygiene, including reports of hair and plastic in meals
- Some guests reported cleanliness problems in the bathroom and jacuzzi
- Negative sentiment in 'Wi-Fi' (101 negative out of 145 total) and 'Bathroom' (249 negative out of 563 total)
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
Common questions
Is the breakfast at Elixir Hills - Suites Resort and Spa of good quality?
Yes, the breakfast buffet is highly praised by guests, with 995 positive reviews out of 1068 total, indicating a strong positive sentiment about the quality and variety of the meal.
Are there any issues with the Wi-Fi at the resort?
Some guests have reported issues with the Wi-Fi, as there are 101 negative reviews out of 145 total, suggesting that connectivity may not always be reliable.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and has a positive sentiment for family stays, with 712 positive reviews out of 761 total, making it a good choice for families.
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