Elixir Hills - Suites Resort and Spa
Elixir Hills - Suites Resort and Spa, Near Letchmi Tea Estate, Munnar, Kerala 685565
Gumo's take
Elixir Hills - Suites Resort and Spa is a 5-star hillside retreat in Munnar, renowned for its serene forest surroundings, spacious suites, and exceptional service. Guests frequently praise the staff for their friendliness and attentiveness, particularly individuals like Vijayalakshmi and Mr. Chandy, who are often highlighted for their hospitality. The resort offers a range of amenities, including an outdoor pool, spa, and breakfast buffet, and is ideal for couples, families, and nature lovers. While the location is peaceful and scenic, it is somewhat remote, requiring a longer drive to Munnar town.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 82
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 87
What guests love
- Exceptional service from staff, particularly at the front desk and restaurant, with many guests praising individuals like Vijayalakshmi and Mr. Chandy for their hospitality.
- Spacious, clean, and well-maintained rooms with some offering beautiful forest or waterfall views.
- Well-maintained outdoor pool and spa, with guests frequently mentioning the relaxing and scenic experience.
Worth knowing
- Some guests reported maintenance issues, including broken jacuzzis, faulty appliances, and cleanliness concerns in certain rooms and bathrooms.
- Location is remote, with narrow and difficult roads, making access to Munnar town inconvenient, especially at night.
- A few guests noted poor Wi-Fi performance and limited food variety or quality in the restaurant and buffet.
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
Common questions
Is the hotel's location convenient for exploring Munnar town?
The hotel is somewhat remote and located in a serene forest area, which means it requires a longer drive to reach Munnar town. Some guests have noted that the roads are narrow and difficult, especially at night, which may affect convenience.
What are the standout features of the hotel's service?
The hotel is highly praised for its exceptional service, particularly from the staff at the front desk and restaurant. Guests frequently highlight individuals like Vijayalakshmi and Mr. Chandy for their friendliness and attentiveness, contributing to a positive guest experience.
Are there any issues with the hotel's amenities or facilities?
Some guests have reported maintenance issues, including broken jacuzzis, faulty appliances, and cleanliness concerns in certain rooms and bathrooms. Additionally, a few guests mentioned poor Wi-Fi performance and limited food variety in the restaurant and buffet.
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