BELITA HOTEL AND RESORTS

22HM+76P BELITA HOTEL AND RESORTS, Shankupadi, Chithirapuram, Kerala 685565

4.3 · 137 reviews analysed
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Gumo's take

Belita Hotel and Resorts in Munnar is a mid-range property known for its clean rooms, friendly staff, and peaceful ambiance. It is particularly praised for its hospitality and scenic views, making it a good choice for families, couples, and groups seeking a relaxing getaway. However, some guests have reported inconsistencies in service, hygiene, and food quality, with a few noting misleading online representations and poor maintenance. Despite these issues, the hotel maintains a strong overall rating of 4.3/5 across 137 Google reviews.

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How guests rate it

Location
70
Facilities
65
Staff & Service
82
Room Comfort & Cleanliness
78

What guests love

  • Clean and comfortable rooms with good views, particularly praised for their ambiance and maintenance.
  • Friendly and helpful staff, with several guests specifically mentioning the professionalism and hospitality of the front office manager, Hasanul Benna.
  • Peaceful and scenic location, ideal for a relaxing retreat in Munnar.

Worth knowing

  • Inconsistent food quality and limited breakfast options, with some guests describing the meals as low quality and unappetizing.
  • Hygiene and maintenance issues reported by a subset of guests, including unclean rooms, pests, and poor housekeeping.
  • Some guests felt misled by the hotel's online presentation, as the actual property did not match the advertised images or descriptions.

Common questions

Is the hotel clean and well-maintained?

Yes, the hotel is generally clean and well-maintained, with 10 positive mentions of cleanliness in reviews and 22 positive comments about the property's condition. However, a few guests reported occasional issues with room cleanliness and maintenance.

How is the staff service at Belita Hotel and Resorts?

The staff is friendly and helpful, with 20 positive mentions of service in reviews. Several guests specifically praised the professionalism and hospitality of the front office manager, Hasanul Benna.

What are the nearby attractions or points of interest?

The hotel is located within a 6-minute walk to Wonder Valley Adventure and Amusement Park, making it convenient for guests interested in nearby activities.

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