Clouds Valley Leisure Hotel
Clouds Valley Leisure Hotel, Kannan Devan Hills, Munnar, Kerala 685612
Gumo's take
Clouds Valley Leisure Hotel in Munnar is a 4-star facility offering elegant and spacious rooms with valley views, ideal for travelers seeking a mix of comfort and scenic beauty. The hotel is well-located near popular attractions like Mount Carmel Church and Tata Tea Museum, and it provides a range of amenities including a restaurant, spa, and 24-hour room service. While some guests praise the friendly staff, delicious food, and beautiful surroundings, others report issues with basic amenities and inconsistent service. Overall, it is a budget-friendly option for those prioritizing location and a pleasant stay.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 80
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 75
What guests love
- Stunning valley views from select rooms
- Friendly and helpful staff as reported by multiple guests
- Well-located near major attractions like Mount Carmel Church and Tata Tea Museum
- Complimentary breakfast and 24-hour room service
Worth knowing
- Inconsistent room quality and amenities, including malfunctioning electric kettles and lack of basic toiletries like toothpaste
- Poor handling of guest complaints and unprofessional behavior from some staff members
- Issues with cleanliness and maintenance, such as seepage spots and lack of proper waste bins
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Accessible
Common questions
What are the key strengths of Clouds Valley Leisure Hotel?
The hotel offers stunning valley views from select rooms, friendly and helpful staff, a convenient location near major attractions like Mount Carmel Church and Tata Tea Museum, and amenities such as complimentary breakfast and 24-hour room service.
Are there any reported issues with the hotel's facilities or service?
Yes, some guests have reported inconsistent room quality, issues with basic amenities like malfunctioning electric kettles and missing toiletries, and poor handling of complaints along with unprofessional behavior from some staff members.
Is the hotel considered budget-friendly?
Yes, Clouds Valley Leisure Hotel is described as a budget-friendly option for travelers who prioritize location and a pleasant stay despite some reported limitations in room quality and service consistency.
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