Eastend Hotel

Eastend Hotel, Temple Road, Silent Valley, Munnar, Kerala 685612

3-star property★ 4.5 · 2,676 reviews analysed
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Gumo's take

Eastend Hotel in Munnar is a 3-star property known for its warm hospitality, comfortable rooms with some offering scenic hill views, and a well-regarded restaurant with a popular breakfast and dinner buffet. Guests frequently praise the friendly and responsive service, the cleanliness of the rooms, and the hotel's convenient location within walking distance of Munnar Hill Station and local attractions. The hotel is particularly suited for families and couples seeking a relaxed stay with easy access to Munnar's natural and cultural highlights.

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How guests rate it

Location
93
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Highly praised service with friendly and responsive staff, as noted in multiple reviews and the positive sentiment in the 'Service' category.
  • Excellent breakfast and dinner buffet options, with guests frequently mentioning the variety and quality of food.
  • Convenient location within walking distance to Munnar Hill Station, Kolukkumalai Tea Estate, and local restaurants and markets.

Worth knowing

  • Some guests reported issues with bathroom cleanliness, as reflected in the 'Bathroom' sentiment data with 29 negative mentions.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Spa
  • Accessible
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Elevator
  • Wake up calls
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Kitchen in some rooms

Common questions

Is the hotel's breakfast and dinner buffet well-regarded by guests?

Yes, guests frequently praise the breakfast and dinner buffet at Eastend Hotel, noting the variety and quality of food. The breakfast buffet is especially popular and is mentioned positively in 205 reviews.

How is the service at Eastend Hotel?

The service at Eastend Hotel is highly praised, with 632 positive mentions in reviews. Guests consistently highlight the friendly and responsive staff, making it a key strength of the hotel.

Are there any reported issues with the hotel's cleanliness?

While the overall cleanliness of the hotel is positively reviewed, there are some reported issues with bathroom cleanliness. Specifically, 29 negative mentions were recorded in the 'Bathroom' category.

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