Eden Woods Resorts & Spa

Eden Woods Resorts & Spa, Muthirapuzhayar Rd, Chithirapuram, Munnar, Kerala 685565

5-star property 4.8 · 6,356 reviews analysed
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Gumo's take

Eden Woods Resorts & Spa is a 5-star retreat in Munnar, renowned for its serene natural surroundings, adventure activities, and exceptional hospitality. Nestled in lush greenery with views of hills and a nearby stream, it is ideal for families, couples, and nature lovers. Guests frequently praise the staff for their warmth and attentiveness, the well-maintained property, and the variety of in-house activities like zip-lining and yoga. The resort is also noted for its peaceful ambiance and proximity to local attractions like Power House Waterfalls and Eravikulam National Park.

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How guests rate it

Location
88
Facilities
80
Staff & Service
92
Room Comfort & Cleanliness
82

What guests love

  • Exceptional staff service, with many guests highlighting the friendliness, attentiveness, and professionalism of the team, including specific mentions of staff like Mr. Muhammad Onasis and Faizi.
  • Well-maintained property with a peaceful, scenic atmosphere, including a riverside location and views of the surrounding hills and tea plantations.
  • Diverse in-house activities such as zip-lining, rope crossing, and yoga, which are particularly appreciated by families and adventure seekers.

Worth knowing

  • Some guests reported issues with room cleanliness, including mold, mildew, and unclean amenities like water bottles and towels.
  • A few reviews mentioned inconsistencies in food quality and service at the restaurant, including cold dishes and limited variety.
  • A few guests noted that the rooms felt dated or poorly designed, with some complaining about the lack of space, poor sound insulation, and outdated fittings.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible pool
  • Business center
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Bicycle rental (extra charge)
  • Tennis
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Indoor pool
  • Outdoor pool
  • Adult-only pool
  • Waterslide
  • Lazy river
  • Water park
  • Lifeguard
  • Hot tub
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What types of in-house activities are available at Eden Woods Resorts & Spa?

Eden Woods offers a range of in-house activities such as zip-lining, rope crossing, and yoga, which are especially popular with families and adventure seekers.

How is the service quality at the hotel?

The service at Eden Woods is highly praised, with over 1,400 positive mentions of staff friendliness, attentiveness, and professionalism, though there are a small number of negative comments.

Are there any issues with room cleanliness or design?

Some guests have reported issues with room cleanliness, including mold and mildew, and a few mentioned that rooms felt dated or poorly designed with outdated fittings.

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