Eden Woods Resorts & Spa

Eden Woods Resorts & Spa, Muthirapuzhayar Rd, Chithirapuram, Munnar, Kerala 685565

5-star property 4.8 · 6,679 reviews analysed
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Gumo's take

Eden Woods Resorts & Spa is a 5-star resort in Munnar renowned for its serene, nature-centric environment and exceptional hospitality. It is particularly popular with families and couples seeking a peaceful retreat, offering a range of in-house activities like ziplining, rain dance, and a lazy river pool. Guests consistently praise the cleanliness of the rooms, the scenic views, and the warm, attentive service from the staff. The resort is also noted for its proximity to natural attractions like Power House Waterfalls and Eravikulam National Park, making it a top choice for travelers looking to combine relaxation with adventure.

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How guests rate it

Location
90
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with many guests highlighting the friendliness and attentiveness of the team, especially individuals like Shruthi, Sruthy, and Faizy.
  • Well-maintained rooms with scenic views, particularly praised for their cleanliness and comfort, including some with private pools and jacuzzis.
  • Comprehensive in-house activities for families, including ziplining, adventure games, and a lazy river pool, making it ideal for extended stays.

Worth knowing

  • Some guests reported issues with bathroom maintenance, including mold and faulty fixtures, which occasionally affected the overall experience.
  • A few reviews mentioned food quality inconsistencies, with complaints about stale items and limited variety in certain dining options.
  • A small number of guests noted that service responsiveness could be improved, particularly in areas like room service and housekeeping.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible pool
  • Business center
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Bicycle rental (extra charge)
  • Tennis
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Indoor pool
  • Outdoor pool
  • Adult-only pool
  • Waterslide
  • Lazy river
  • Water park
  • Lifeguard
  • Hot tub
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What types of in-house activities are available for families at Eden Woods Resorts & Spa?

Eden Woods Resorts & Spa offers a range of family-friendly in-house activities, including ziplining, adventure games, and a lazy river pool, making it ideal for extended stays and family entertainment.

How is the service quality at Eden Woods Resorts & Spa based on guest feedback?

The service quality is highly praised, with 1,419 positive mentions of exceptional staff service, particularly highlighting the friendliness and attentiveness of individuals like Shruthi, Sruthy, and Faizy, though a few guests noted occasional delays in service responsiveness.

What are the common guest concerns regarding the rooms at Eden Woods Resorts & Spa?

While the rooms are generally well-maintained and praised for their cleanliness and scenic views, some guests reported issues with bathroom maintenance, such as mold and faulty fixtures, which occasionally affected their experience.

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