Elephant Passage Resort
Elephant Passage Resort, 252/IV ,Chithirapuram, Anachal, Kerala 685565
Gumo's take
Elephant Passage Resort in Munnar is a serene, nature-focused 5-star property known for its tranquil ambiance, spacious rooms, and exceptional service. It is particularly praised for its infinity pool with valley views, family-friendly activities like bonfires and kids' play areas, and the warm hospitality of staff such as Suresh K. The resort is ideal for families and couples seeking a peaceful retreat surrounded by tea plantations and lush greenery. While some guests note minor issues like maintenance and food inconsistencies, the overall experience is highly rated.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 87
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with multiple reviews praising the kindness, responsiveness, and professionalism of the team, especially Suresh K.
- Family-friendly amenities including bonfires, kids' play areas, and spacious, well-maintained rooms with balconies offering scenic views.
- High-quality dining experience with positive feedback on breakfast and dinner buffets, and a noted emphasis on fresh, flavorful food.
Worth knowing
- Some guests reported issues with room maintenance, including non-functional Jacuzzis, rusty fixtures, and inconsistent cleanliness.
- Food quality and variety received mixed reviews, with some guests finding it overpriced or inconsistent, particularly with non-vegetarian dishes.
- The steep and narrow road leading to the resort was a concern for some guests, requiring careful driving or assistance from hotel-provided vehicles.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Pet-friendly
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Game room
- Boutique shopping
- Pool
- Outdoor pool
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Spa
- Business center
- Meeting rooms
- Air conditioning
Common questions
Does the resort have family-friendly activities for children?
Yes, Elephant Passage Resort offers family-friendly amenities such as kids' play areas and bonfires, making it a great choice for families traveling with children.
What are the dining options available at the resort?
The resort has a restaurant with table service, a breakfast buffet, and a dinner buffet. Guests have praised the quality and freshness of the food, though some noted occasional inconsistencies in non-vegetarian dishes.
Is there 24-hour front desk service available?
Yes, the resort provides 24-hour front desk service, which is one of the few hotels in the area to offer this convenience.
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