Eterno Capithans Dale, Munnar

Eterno Capithans Dale, Munnar, near Munnar Catering College, Munnar, Suryanelli, Kerala 685618

4-star property 4.5 · 351 reviews analysed
Eterno Capithans Dale, Munnar – photo 1
Eterno Capithans Dale, Munnar – photo 2
Eterno Capithans Dale, Munnar – photo 3
Eterno Capithans Dale, Munnar – photo 4

Gumo's take

Eterno Capithans Dale, Munnar is a tranquil, high-altitude resort nestled in tea plantations and offering panoramic views of mountains and dams. Known for its spacious, modern rooms with private balconies and exceptional hospitality, it is ideal for travelers seeking peace and natural beauty. The staff is consistently praised for their friendliness and attentiveness, and the property is particularly popular for its sunrise tours and jeep safaris. While the remote location and rough approach road may be inconvenient, guests consider the scenic experience worth the effort.

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How guests rate it

Location
85
Facilities
80
Staff & Service
92
Room Comfort & Cleanliness
90

What guests love

  • Exceptional staff service and hospitality, with multiple reviews highlighting the friendliness and helpfulness of the management and staff.
  • Stunning panoramic views from rooms and balconies, especially of tea plantations, mountains, and dams.
  • Spacious, well-equipped rooms with private balconies, praised for their cleanliness and modern amenities.

Worth knowing

  • The road to the resort is rough and difficult to navigate, especially in poor weather or for those without a four-wheel-drive vehicle.
  • Some guests reported issues with food quality and pricing, including complaints about overpriced meals and inconsistent taste.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • Not accessible
  • Accessible parking
  • English
  • Hindi
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Front desk
  • Baggage storage
  • Concierge
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel suitable for families with children?

Yes, the hotel is kid-friendly and has been positively reviewed for family stays, with 13 positive mentions related to family in the reviews. It also offers amenities like a restaurant, room service, and housekeeping, which are beneficial for families.

What are the main attractions or activities offered by the hotel?

The hotel is known for sunrise tours and jeep safaris, with a 16-minute drive to the Kolukkumalai Sunrise Jeep Safari. Guests also enjoy panoramic views of tea plantations, mountains, and dams from their rooms and balconies.

What should I know about the food and dining options at the hotel?

The hotel offers a restaurant with table service, room service, and complimentary breakfast. However, some guests have reported mixed experiences with food quality and pricing, including complaints about overpriced meals and inconsistent taste.

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