Hotel Emerald Inn
Hotel Emerald Inn, Silent Valley Road, near NH-49, Silent Valley, Munnar, Kerala 685612
Gumo's take
Hotel Emerald Inn in Munnar is a 3-star property offering a peaceful retreat amidst lush greenery and scenic views of tea plantations. It is best suited for travelers seeking a budget-friendly stay with basic comforts and a quiet environment. The hotel is praised for its friendly and helpful staff, particularly Mrs. Anitha, and its convenient location near Munnar Hill Station. However, the hotel has received mixed reviews regarding cleanliness and room conditions, with some guests reporting issues like dampness, unhygienic bathrooms, and outdated linens. Despite these concerns, many guests have enjoyed the warm hospitality and scenic surroundings, making it a decent option for short stays.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and helpful staff, particularly Mrs. Anitha, who goes above and beyond to assist guests
- Convenient location near Munnar Hill Station and within walking distance to town
- Scenic surroundings with lush greenery and tea plantation views
- Basic amenities like free Wi-Fi, free breakfast, and room service are available
Worth knowing
- Issues with cleanliness in some rooms, including stained bed linens, unhygienic bathrooms, and water seepage
- Some rooms are located in the basement with poor ventilation, no fans or AC, and limited natural light
- Inconsistent service quality with some guests reporting slow or unresponsive staff
- Rooms are small and some amenities are outdated or missing (e.g., no AC, broken fixtures)
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Not accessible
- Arabic
- English
- French
- German
- Hindi
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Bicycle rental (extra charge)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is Hotel Emerald Inn pet-friendly?
Yes, Hotel Emerald Inn is pet-friendly and welcomes guests traveling with their pets.
What are the key limitations of the hotel in terms of room conditions?
Some rooms have issues with cleanliness, such as stained linens and unhygienic bathrooms, and a few are located in the basement with poor ventilation, no fans or AC, and limited natural light.
What amenities are available at Hotel Emerald Inn?
The hotel offers free Wi-Fi, free breakfast, free parking, a pool, room service, a restaurant, an airport shuttle, and a fitness centre, among other amenities.
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