Jays Inn
Jays Inn, Road, Mattupetty, Munnar, Kerala 685612
Gumo's take
Jays Inn is a budget-friendly hotel located in the heart of Munnar, ideal for travelers seeking convenience and proximity to local markets, bus stands, and taxi services. While the hotel is praised for its central location and affordability, guest experiences are mixed, with some reporting poor room hygiene, unresponsive or rude staff, and outdated facilities. Positive reviews highlight the helpfulness of staff like Deepak and the hotel’s accessibility to Munnar’s main attractions, but recurring complaints about cleanliness and service quality suggest it may not be the best choice for those seeking a more comfortable or luxurious stay.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 50
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 52
What guests love
- Strategically located in the center of Munnar, with easy access to bus stands, taxi services, and local markets.
- Some guests praised the helpfulness of staff, particularly Deepak, for assistance with bookings and local tours.
- Rooms with balconies offer views of the town, and hot water is available for most of the day.
Worth knowing
- Numerous reports of poor room hygiene, including bad odors, unclean bathrooms, and torn or dirty bed linens.
- Staff behavior is frequently criticized as rude, unprofessional, or unresponsive to guest needs.
- Rooms are often described as noisy, with external sounds from the street and adjacent rooms disrupting sleep.
- Lack of modern amenities such as air conditioning, lifts, and consistent toiletries in some rooms.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Transfer
- Local shuttle
- Room service
- Kid-friendly
Common questions
Is Jays Inn a good choice for someone looking for a clean and comfortable stay?
Jays Inn has mixed reviews regarding cleanliness, with some guests reporting poor room hygiene, including bad odors, unclean bathrooms, and torn or dirty bed linens. While some rooms are described as clean, recurring complaints suggest it may not be the best choice for those seeking a consistently comfortable or luxurious stay.
How is the service quality at Jays Inn?
Service at Jays Inn is a mixed experience. While some guests praised the helpfulness of staff like Deepak, others reported unresponsive or rude behavior. The overall sentiment for service is split, with 91 positive and 60 negative mentions from guests.
Is the location of Jays Inn convenient for exploring Munnar?
Yes, Jays Inn is strategically located in the heart of Munnar, making it convenient for travelers. It is within walking distance to Munnar Hill Station and Kolukkumalai Tea Estate, and close to bus stands, taxi services, and local markets.
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