Kacholam Serviced Villa
2nd Mile, Kacholam Serviced Villa, Munnar, Kerala 685565
Gumo's take
Kacholam Serviced Villa is a family-friendly and couple-friendly property in Munnar known for its aesthetic design, serene ambiance, and excellent hospitality. Guests frequently praise the cleanliness of the rooms, the stunning valley views from balconies, and the helpfulness of staff like Mr. Vipin, Mr. Ashok, and Mr. Dilip. While the hotel has a few negative reviews citing service issues and maintenance problems, the majority of guests report a peaceful and memorable stay, especially enjoying the rooftop dining and swimming pool. It is a popular choice for those seeking a scenic and affordable retreat in Munnar.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 85
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised for its aesthetic and well-maintained rooms with beautiful valley views from balconies.
- Guests frequently mention excellent hospitality and helpful staff, especially Mr. Vipin and Mr. Ashok.
- The property is noted for its peaceful and serene atmosphere, ideal for families and couples.
Worth knowing
- Some guests reported poor service experiences, including unresponsive staff and unfriendly behavior from certain managers.
- A few reviews mention maintenance issues like sticky floors, non-functional appliances, and construction noise.
- Breakfast quality is described as below average in some reviews.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Activities for kids
- Outdoor pool
- Lifeguard
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Self parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Pet-friendly (extra charge)
- Air conditioning in some rooms
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
Common questions
Is Kacholam Serviced Villa suitable for families and couples?
Yes, Kacholam Serviced Villa is family-friendly and couple-friendly, with a serene atmosphere and amenities like a swimming pool and kid-friendly activities, making it a popular choice for both groups.
What do guests most commonly praise about the hotel?
Guests frequently praise the aesthetic and well-maintained rooms, the hospitality of the staff (especially Mr. Vipin and Mr. Ashok), and the beautiful valley views from balconies, which are each mentioned 11 times in reviews.
Are there any notable limitations or issues reported by guests?
Some guests reported poor service experiences, including unresponsive staff and unfriendly behavior from certain managers, as well as maintenance issues like sticky floors and non-functional appliances.
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