Mountain Club Resort
Mountain Club Resort, Chinnakanal Suryanelli Rd, Chinnakanal, Munnar, Kerala 685613
Gumo's take
Mountain Club Resort in Munnar is a serene hilltop retreat known for its stone cottages, Ayurveda spa, and scenic views. It is particularly praised for its warm hospitality, well-maintained gardens, and excellent breakfast. The resort is ideal for families, couples, and nature lovers seeking a peaceful getaway. Guests frequently highlight the friendly and attentive staff, the peaceful ambiance, and the beautiful surroundings. However, some reviews note issues with room size and amenities, as well as occasional service inconsistencies.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 78
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service and hospitality, with many guests praising specific team members like Bhavya, Shinu, and Anandu for their attentiveness.
- Beautifully maintained gardens and scenic views, with a peaceful and serene atmosphere ideal for relaxation.
- High-quality breakfast and dining experiences, with guests frequently mentioning the delicious food and variety.
Worth knowing
- Some guests reported issues with room size and cleanliness, including small bathrooms, lack of hot water, and outdated furnishings.
- Occasional problems with amenities like Wi-Fi and air conditioning, with reports of frequent outages and poor connectivity.
- The road leading to the resort is in poor condition, making the journey bumpy and potentially difficult, especially during monsoon season.
- A few guests noted that the food was overpriced and, in some cases, of inconsistent quality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible pool
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
Common questions
What are the key strengths of Mountain Club Resort in Munnar?
Mountain Club Resort is known for its exceptional staff service and hospitality, beautifully maintained gardens and scenic views, and high-quality breakfast and dining experiences. Guests frequently praise the warm and attentive service, peaceful ambiance, and delicious food variety.
Are there any common issues guests have reported about the rooms?
Some guests have reported issues with room size and cleanliness, including small bathrooms, lack of hot water, and outdated furnishings. These concerns were mentioned in the limitations section and reflected in the negative sentiment for rooms and bathrooms.
What amenities are available at the resort?
The resort offers a range of amenities including free Wi-Fi, 24-hour front desk, baggage storage, concierge, full-service laundry, parking (free), airport shuttle (extra charge), car rental, local shuttle, and a restaurant with table service. It also features a fitness center with treadmills and a gift shop.
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