Munnar Ice Queen - Resorts
Munnar Ice Queen - Resorts, Chithirapuram, P.O, Anachal, Munnar, Kerala 685565
Gumo's take
Munnar Ice Queen - Resorts is a 4-star property known for its serene hillside location, spacious and clean rooms, and exceptional service. It is particularly praised for its welcoming staff, family-friendly amenities, and scenic views of Munnar’s hills. Guests frequently highlight the quality of food, the cleanliness of rooms and bathrooms, and the overall peaceful ambiance. While it is a top-rated resort for families and couples, some guests have noted minor issues with location accessibility and food variety.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service and hospitality, with many guests praising the helpful and friendly nature of the team.
- Clean and spacious rooms with comfortable amenities and scenic views, especially from balconies.
- High-quality food and dining experience, with particular praise for breakfast and the restaurant.
Worth knowing
- Some guests reported issues with the location being slightly off the main road and lacking direct valley views from certain rooms.
- A few reviews mentioned limited food variety at breakfast and occasional issues with food quality.
- Minor complaints about the lack of a dedicated kids’ play area and some maintenance issues like blocked views or road conditions.
Amenities
- Free breakfast
- Free Wi-Fi
- Free parking
- Outdoor pool
- Air conditioning
- Restaurant
- Room service
- Airport shuttle
- Full-service laundry
- Accessible
- Kid-friendly
Common questions
Is the hotel family-friendly, and what amenities are available for children?
Yes, Munnar Ice Queen - Resorts is considered family-friendly. It offers kid-friendly amenities, including a game room and spacious, clean rooms. However, some guests have noted the absence of a dedicated kids’ play area.
What are the dining options at the hotel, and how is the food quality?
The hotel offers a restaurant, room service, and a breakfast buffet. Guests frequently praise the quality of food, especially breakfast, though a few have mentioned limited variety at times.
How is the service quality at Munnar Ice Queen - Resorts?
The service is highly praised, with 460 positive mentions and only 4 negative ones. Guests highlight the exceptional hospitality, helpful staff, and the presence of a concierge service.
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