Munnar Ice Queen - Resorts
Munnar Ice Queen - Resorts, Chithirapuram, P.O, Anachal, Munnar, Kerala 685565
Gumo's take
Munnar Ice Queen - Resorts is a 4-star property known for its serene hillside setting, spacious rooms, and exceptional hospitality. It is particularly favored by families and couples seeking a peaceful retreat with scenic views and comfortable amenities. Guests consistently praise the cleanliness of rooms and bathrooms, the quality of food, and the warm, attentive service from the staff. The resort's proximity to Munnar's natural attractions and its family-friendly features make it a top choice for travelers seeking a relaxed yet enriching stay.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service with a high level of helpfulness and responsiveness, as noted in numerous reviews and reflected in the Service sentiment (460 positive out of 468 total).
- Highly praised cleanliness of rooms and bathrooms, with many reviews highlighting the spotless condition and attention to detail.
- Well-maintained facilities including a clean swimming pool and spacious, comfortable rooms with scenic views.
Worth knowing
- A few negative reviews mention issues with pest control, including bed bug infestations reported in some rooms.
- Some guests noted limitations in food variety and quality, particularly in breakfast and lunch options.
- A few complaints about the lack of a proper view from certain rooms and the absence of a dedicated kids' play area.
Amenities
- Free breakfast
- Free Wi-Fi
- Free parking
- Outdoor pool
- Air conditioning
- Restaurant
- Room service
- Airport shuttle
- Full-service laundry
- Accessible
- Kid-friendly
Common questions
Is the hotel clean, and do the reviews mention the condition of the rooms and bathrooms?
Yes, the hotel is highly praised for its cleanliness. Guests frequently mention that the rooms and bathrooms are spotless and well-maintained, with attention to detail.
How is the service at Munnar Ice Queen - Resorts, and do guests have positive feedback about it?
The service is exceptional, with 460 positive reviews out of 468 total. Guests consistently praise the warm, attentive, and helpful staff, including the availability of a concierge.
Does the hotel have a swimming pool, and what do guests say about it?
Yes, the hotel has an outdoor swimming pool that is well-maintained. Guests have given positive feedback about the pool, with 28 positive mentions and only 1 negative review.
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