Munnar Tea Hills Resort
Munnar Tea Hills Resort, P.B.No 3, Thattathi Muku Chithirapuram P. O, Kerala 685565
Gumo's take
Munnar Tea Hills Resort is a 4-star property known for its serene, scenic location amidst lush tea plantations and valleys, offering a tranquil retreat for families and couples. The resort is praised for its friendly and highly responsive staff, particularly the management team led by Akhil, who often go above and beyond for guests. While the rooms are generally clean and spacious, some guests have noted issues with views and amenities like mini bars or air conditioning not matching online descriptions. The dining experience is mixed, with some guests enjoying the breakfast and regional cuisine, while others found the food quality and variety lacking.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 78
What guests love
- Highly responsive and friendly staff, with several guests specifically praising the manager Akhil and his team for exceptional service.
- Scenic and tranquil location with views of valleys and tea plantations, ideal for nature lovers and those seeking a peaceful retreat.
- Well-maintained rooms and cottages, with many guests noting the cleanliness and spaciousness of the accommodations.
Worth knowing
- Mixed dining experience, with some guests reporting poor food quality, limited variety, and issues with buffet service and cutlery availability.
- Some rooms do not deliver the promised views, and amenities like mini bars or air conditioning are occasionally missing or not functioning.
- The steep and narrow road leading to the resort can be challenging for drivers, especially during heavy rain or with heavy luggage.
Amenities
- Free Wi-Fi
- Free breakfast
- Free parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Kitchens in some rooms
- Airport shuttle
- Spa
- Fitness centre
- Smoke-free
Common questions
Is the staff at Munnar Tea Hills Resort known for good service?
Yes, the staff is highly praised for being friendly and responsive, with many guests specifically mentioning the exceptional service provided by the manager, Akhil, and his team.
What are the main issues guests have reported with the rooms?
Some guests have noted that the views from certain rooms do not match the online descriptions, and there have been occasional issues with missing or non-functional amenities like mini bars or air conditioning.
How is the dining experience at the resort?
The dining experience is mixed; some guests enjoyed the breakfast and regional cuisine, while others found the food quality and variety lacking, with issues also reported regarding buffet service and cutlery availability.
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