Rains Valley Resort Mankulam

Rains Valley Resort Mankulam, Thalumkandam, Mankulam, Munnar, Kerala 685565

4.1 · 283 reviews analysed
Rains Valley Resort Mankulam – photo 1
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Rains Valley Resort Mankulam – photo 4

Gumo's take

Rains Valley Resort Mankulam is a mid-range hotel in Munnar that offers a peaceful and scenic stay, particularly appealing to families and nature enthusiasts. It is known for its beautiful room views, air conditioning, and proximity to local attractions like the Viripara Waterfalls. While the rooms are generally well-maintained and the location is praised for its tranquility, the hotel faces criticism for inconsistent service, limited dining options, and a lack of in-room amenities like kettles and hot water availability.

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How guests rate it

Location
80
Facilities
62
Staff & Service
65
Room Comfort & Cleanliness
68

What guests love

  • Beautiful room views and a peaceful, scenic location that appeals to families and nature lovers.
  • One of the few hotels in the area with air conditioning, room service, and a restaurant.
  • Positive feedback on the overall ambience and calm atmosphere, making it ideal for a relaxing stay.

Worth knowing

  • Inconsistent service and responsiveness from staff, with complaints about unavailability of hot water and lack of in-room amenities like kettles.
  • Limited dining options and poor food quality, with guests often needing to order from outside.
  • Few recreational activities and facilities, such as only one carrom board and no swimming pool, which can make stays feel monotonous.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk
  • Baggage storage
  • Concierge
  • Currency exchange
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Accessible
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Game room
  • Kid-friendly
  • Activities for kids
  • Hot tub
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Air conditioning in some rooms
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms

Common questions

Does the hotel have air conditioning in the rooms?

Yes, Rains Valley Resort Mankulam is one of the few hotels in the area with air conditioning in the rooms, which is a notable feature for guests.

Is there a restaurant or dining option available on-site?

Yes, the hotel has a restaurant with table service and offers breakfast, as well as room service. However, guests have reported limited dining options and some dissatisfaction with the food quality.

What are the main complaints about the hotel's service and amenities?

Guests have reported inconsistent service from staff, occasional unavailability of hot water, and a lack of in-room amenities like kettles. These issues have been frequently mentioned in reviews.

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