Spice Jungle Resort by Maat Hotels
Spice Jungle Resort by Maat Hotels, near Recreation Club, Munnar, Pallivasal, Kerala 685565
Gumo's take
Spice Jungle Resort by Maat Hotels is a hillside retreat in Munnar known for its serene jungle ambiance and proximity to natural attractions like Attukad Waterfalls and Eravikulam National Park. While it offers a peaceful setting with a pool and campfire experiences, the hotel's performance is mixed. Positive reviews highlight the location, cleanliness of some rooms, and friendly staff, while numerous negative reviews point to poor room maintenance, unhygienic conditions, and inconsistent service. It suits nature lovers seeking seclusion but may not meet expectations for those prioritizing modern amenities or high service standards.
Get your personal match score
Run a live research on Spice Jungle Resort by Maat Hotels — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- The resort's location is praised for its serene, jungle-like atmosphere and scenic views, with 226 positive mentions of the atmosphere and proximity to natural attractions like Attukad Waterfalls.
- Some guests noted excellent service from specific staff members like Justin and Akhil, with positive feedback on hospitality and helpfulness.
- The resort has a unique feature of offering campfires, which was mentioned 28 times in reviews and is a notable attraction for guests.
Worth knowing
- Multiple negative reviews highlight poor room cleanliness and maintenance, including mold, strong odors, and unhygienic bathrooms, with 19 positive vs. 73 negative sentiments for bathrooms.
- The road to the resort is frequently described as steep, narrow, and difficult to access, with some guests reporting dangerous conditions and lack of proper vehicle access.
- Service responsiveness is a recurring issue, with complaints about unhelpful staff, slow room service, and poor communication, especially in handling guest complaints.
- Dining and breakfast received mixed to negative feedback, with some guests reporting overpriced, limited, or poor-quality food options.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Activities for kids
- Pool
- Outdoor pool
- Adult-only pool
- Doctor on call
- Business center
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for visiting natural attractions like waterfalls or parks?
Yes, the hotel is located near natural attractions such as Attukad Waterfalls, which is just an 11-minute drive away, and Eravikulam National Park. The serene hillside and jungle ambiance also enhance the overall nature-focused experience.
What are the main issues guests have reported about the hotel's rooms and bathrooms?
Guests have reported several issues with the rooms and bathrooms, including poor cleanliness, mold, strong odors, and unhygienic conditions. While 19 reviews praised the bathrooms, 73 reviews highlighted negative experiences, indicating a significant concern in this area.
Does the hotel offer dining options, and what have guests said about the food quality?
The hotel offers dining options such as a restaurant with table service, a breakfast buffet, and a dinner buffet. However, reviews are mixed to negative, with some guests reporting overpriced, limited, or poor-quality food. Positive feedback on dining is present but less frequent compared to negative comments.
People also searched for
Elixir Hills - Suites Resort and Spa
Munnar
★ 4.6 (17,464 reviews analysed)
Elixir Hills Suites Resort & Spa is a 5-star luxury retreat nestled in the serene rainforests of Munnar, offering a…
Parakkat Nature Hotel & Resorts
Munnar
★ 4.6 (10,824 reviews analysed)
Parakkat Nature Resort in Munnar is a 5-star luxury retreat nestled in the scenic hills and tea gardens of Pallivasal…
Munnar Tent Camps
Munnar
★ 4.4 (9,040 reviews analysed)
Munnar Tent Camps is a mountain-side camping destination in Munnar, known for its breathtaking views of peaks, valleys…
Sterling Munnar
Munnar
★ 4.1 (7,535 reviews analysed)
Sterling Munnar is a 4-star resort located in Chinnakanal, Munnar, known for its serene atmosphere, lush green…
The Hosteller Munnar
Munnar
★ 4.7 (6,740 reviews analysed)
The Hosteller Munnar is a backpacker hostel located in a serene and scenic part of Munnar, offering a tranquil escape…
Grand Plaza Munnar
Munnar
★ 4.6 (6,325 reviews analysed)
Grand Plaza Munnar is a serene and eco-conscious hotel offering 39 spacious, elegantly furnished rooms with stunning…