Spice Jungle Resort by Maat Hotels

Spice Jungle Resort by Maat Hotels, near Recreation Club, Munnar, Pallivasal, Kerala 685565

4.2 · 3,995 reviews analysed
Spice Jungle Resort by Maat Hotels – photo 1
Spice Jungle Resort by Maat Hotels – photo 2
Spice Jungle Resort by Maat Hotels – photo 3
Spice Jungle Resort by Maat Hotels – photo 4

Gumo's take

Spice Jungle Resort by Maat Hotels is a hillside retreat in Munnar offering a jungle-like atmosphere and scenic views, ideal for nature lovers and those seeking a tranquil escape. While the location and ambiance are praised, the hotel faces significant criticism for cleanliness, room maintenance, and inconsistent service. Guests highlight the campfire experience and proximity to attractions like Attukad Waterfalls, but many report poor hygiene, outdated rooms, and unresponsive management.

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How guests rate it

Location
81
Facilities
58
Staff & Service
67
Room Comfort & Cleanliness
42

What guests love

  • Stunning jungle and hillside views, praised for their serene and refreshing atmosphere.
  • Campfire experience is a unique and popular attraction, mentioned 28 times in reviews.
  • Proximity to major attractions like Attukad Waterfalls and Eravikulam National Park.

Worth knowing

  • Numerous reports of unclean and poorly maintained rooms, including mold, strong odors, and torn linens.
  • Bathroom cleanliness and functionality are major concerns, with many guests citing hygiene issues and broken fixtures.
  • Inconsistent and sometimes rude staff behavior, with complaints about unresponsiveness and poor communication.
  • Difficult and dangerous access to the resort, requiring a steep and narrow road with limited safety for vehicles.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Doctor on call
  • Business center
  • Coffee maker
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Private bathroom
  • Shower

Common questions

Is the hotel clean and well-maintained?

The hotel has received numerous reports of unclean and poorly maintained rooms, including mold, strong odors, and torn linens. Bathroom cleanliness and functionality are also major concerns, with many guests citing hygiene issues and broken fixtures.

What are the main attractions near the hotel?

The hotel is located 11 minutes from Attukad Waterfalls and is close to Eravikulam National Park. Its hillside location also offers scenic views, making it ideal for nature lovers.

What kind of dining options are available at the hotel?

The hotel has a restaurant offering table service and a buffet dinner. Breakfast is available as a free buffet, and room service is also provided for guests.

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