The Arbour Resort Munnar

The Arbour Resort Munnar, Anachal muthuvankudi, anachal sengulam, Munnar, Kerala 685565

4.4 · 3,293 reviews analysed
The Arbour Resort Munnar – photo 1
The Arbour Resort Munnar – photo 2
The Arbour Resort Munnar – photo 3
The Arbour Resort Munnar – photo 4

Gumo's take

The Arbour Resort Munnar is a nature-centric retreat nestled in lush greenery and tea plantations, offering panoramic views and a serene atmosphere. It is particularly well-suited for travelers seeking tranquility and scenic beauty, though its remote location may be a drawback for some. The resort is praised for its friendly and helpful staff, clean and comfortable rooms, and well-maintained facilities like the swimming pool. However, some guests have reported inconsistencies in room quality, maintenance issues, and subpar food service.

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How guests rate it

Location
75
Facilities
72
Staff & Service
85
Room Comfort & Cleanliness
78

What guests love

  • Friendly and responsive staff, with several guests specifically praising individuals like Mr. Raj and Mr. Jubin for their exceptional service.
  • Stunning views from the rooms and balcony, with many guests highlighting the scenic beauty and peaceful ambiance.
  • Well-maintained swimming pool and clean, spacious common areas.

Worth knowing

  • Inconsistent room quality and maintenance issues, including broken fixtures, poor hot water supply, and outdated rooms in some areas.
  • Food service received mixed reviews, with some guests finding the taste and variety lacking.
  • Remote location with limited nearby amenities and challenging access, particularly for those without private transportation.
  • Some guests reported misleading advertising, with photos not accurately representing the actual rooms and facilities.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen

Common questions

Is the staff at The Arbour Resort Munnar helpful and responsive?

Yes, the staff is generally praised for being friendly and helpful, with several guests specifically mentioning individuals like Mr. Raj and Mr. Jubin for their exceptional service.

What are the common issues guests have reported with the rooms?

Some guests have reported inconsistencies in room quality, including broken fixtures, outdated rooms, and issues with the hot water supply.

Is the food service at the resort reliable?

Food service has received mixed reviews, with some guests finding the taste and variety lacking, while others have had more positive experiences.

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