The View Munnar by Maat Hotels

The View Munnar by Maat Hotels, Etty City, Road, opp. Dream Land Park, P O, Chithirapuram, Munnar, Kerala 685565

4.8 · 3,793 reviews analysed
The View Munnar by Maat Hotels – photo 1
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Gumo's take

The View Munnar by Maat Hotels is a highly-rated retreat known for its stunning valley and mountain views from room balconies, praised in 83+ reviews. It is particularly favored by families and couples seeking a peaceful, scenic getaway with excellent service. Guests consistently highlight the cleanliness of rooms and bathrooms, the friendly and helpful staff, and the quality of food, especially the breakfast buffet. While the hotel is praised for its 24-hour front desk and room service, its location 8–10 km from Munnar town requires a vehicle for easy access to nearby attractions.

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How guests rate it

Location
81
Facilities
86
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Stunning valley and mountain views from room balconies, mentioned in over 80 reviews as a major highlight
  • Highly praised staff service, with 612 positive mentions of friendliness, helpfulness, and responsiveness
  • Clean and well-maintained rooms and bathrooms, with 260 positive sentiments on room quality and 93 on cleanliness

Worth knowing

  • Some guests reported issues with room cleanliness, including odors and pests, particularly in cottage rooms
  • Breakfast variety and restaurant service received mixed feedback, with 11 negative sentiments on breakfast and 5 on restaurant service

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • English
  • Hindi

Common questions

Does the hotel offer 24-hour front desk service?

Yes, The View Munnar by Maat Hotels has a 24-hour front desk, which is a notable feature as it is one of the few hotels in the area offering this service.

How are the breakfast options at the hotel?

The breakfast buffet is highly praised by guests, with 105 positive sentiments. However, there are 11 negative mentions regarding the variety and restaurant service, indicating some mixed feedback.

Is the hotel suitable for families?

Yes, the hotel is kid-friendly and is favored by families, as indicated by 29 positive sentiments related to family stays and overall guest preferences mentioned in the data.

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