The View Munnar by Maat Hotels

The View Munnar by Maat Hotels, Etty City, Road, opp. Dream Land Park, P O, Chithirapuram, Munnar, Kerala 685565

4.8 · 3,527 reviews analysed
The View Munnar by Maat Hotels – photo 1
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Gumo's take

The View Munnar by Maat Hotels is a highly-rated property known for its breathtaking valley and mountain views, particularly from higher-floor rooms and balconies. It is especially praised for its friendly, professional staff and clean, spacious rooms. The hotel is ideal for families, couples, and nature lovers seeking a peaceful retreat in Munnar. While the service and location are consistently highlighted, some guests have noted maintenance and cleanliness issues in certain areas, particularly in bathrooms and cottages.

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How guests rate it

Location
91
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Outstanding staff service with friendly and helpful front desk and restaurant personnel, including Jitu, Jaykumar, and Mani.
  • Stunning valley and mountain views, especially from higher floors and balconies, with many guests mentioning the peaceful and scenic surroundings.
  • Clean, spacious, and well-maintained rooms with comfortable beds and good amenities.

Worth knowing

  • Some guests reported maintenance issues, including hot water interruptions, rusty fixtures, and poor hygiene in certain rooms and the restaurant.
  • Bathroom cleanliness was a concern for a few guests, with mentions of ants, cockroaches, and a bad smell in some rooms.
  • A few guests noted that the food could be improved, particularly in terms of spiciness options and variety in breakfast.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • English
  • Hindi

Common questions

Does the hotel have 24-hour front desk service?

Yes, The View Munnar by Maat Hotels has a 24-hour front desk, which is one of the few hotels in the area offering this service.

Are the rooms generally clean and well-maintained?

Most guests praise the clean and spacious rooms, but a few have reported maintenance and cleanliness issues, particularly in bathrooms and some cottages.

Is there a restaurant on-site, and what do guests say about the food?

Yes, the hotel has a restaurant with table service and room service. While the breakfast buffet is praised, some guests have noted that the food could be improved in terms of spiciness options and variety.

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