The Wind Munnar
The Wind Munnar, Periyakanal-Muttukad Road, Chinakanal, Munnar, Kerala 685613
Gumo's take
The Wind Munnar is a hillside resort known for its scenic mountain and valley views, particularly from private balconies that are frequently praised in reviews. It is best suited for travelers seeking tranquility and a peaceful retreat away from the bustle of Munnar city. While the location and views are consistently highlighted as strengths, the property has mixed reviews regarding maintenance, cleanliness, and service reliability. Guests who prioritize natural beauty and a budget-friendly stay often return, but others report significant issues with room upkeep and amenities.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 71
- Room Comfort & Cleanliness
- 62
What guests love
- Stunning balcony views of the surrounding hills and valleys, frequently mentioned as a highlight in guest reviews.
- Peaceful and scenic location, ideal for nature lovers and those seeking a quiet retreat.
- Friendly and helpful staff, particularly Muthu and Noby, who are often praised for their service.
Worth knowing
- Poor maintenance of rooms and facilities, with frequent complaints about broken appliances, torn beddings, and unclean conditions.
- Inconsistent service quality, with reports of unresponsive or untrained staff and slow response times to guest requests.
- Misleading marketing, including AI-edited photos and false claims about amenities like a swimming pool.
Amenities
- Wi-Fi (free)
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Parking (free)
- Self parking (extra charge)
- Airport shuttle (extra charge)
- Local shuttle
- English
- Hindi
- Restaurant
- Table service
- Room service
- Game room
- Accessible
- Accessible parking
- Private bathroom
- Shower
Common questions
What are the main highlights of The Wind Munnar?
The main highlights include stunning balcony views of the surrounding hills and valleys, which are mentioned 102 times in reviews, and a peaceful, scenic location ideal for nature lovers. The hotel is also praised for its friendly staff, particularly Muthu and Noby.
What are the common complaints about the hotel?
Common complaints include poor maintenance of rooms and facilities, such as broken appliances and unclean conditions, as well as inconsistent service quality. Some guests also report misleading marketing, including false claims about amenities like a swimming pool.
Is the hotel suitable for families?
The hotel has a moderate number of positive reviews for families, with 34 positive mentions compared to 10 negative ones. However, due to mixed reviews on room maintenance and service reliability, it may not be ideal for families seeking consistent comfort and high service standards.
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