Trio Rivea Resort
Trio Rivea Resort, Opposite Dream Land, Eatty City Road, Anachal, Munnar, Anachal, Kerala 685565
Gumo's take
Trio Rivea Resort in Munnar is known for its serene atmosphere and breathtaking valley views, particularly from balcony-equipped rooms. Guests consistently praise the cleanliness of rooms and bathrooms, the scenic location, and the friendly, helpful staff. While the hotel offers a peaceful retreat with good amenities like 24-hour front desk and room service, some guests have noted issues with food quality and inconsistent service, especially during breakfast and late-night hours. It is ideal for travelers seeking a tranquil stay with natural beauty.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 76
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 82
What guests love
- Breathtaking valley views from balcony-equipped rooms, mentioned 75 times in reviews
- Clean and well-maintained rooms and bathrooms, with positive sentiment in 76/79 (96%) cleanliness reviews
- Helpful and courteous staff, with 412 positive mentions in service sentiment
Worth knowing
- Breakfast quality and variety are inconsistent, with 14 negative reviews and complaints about taste and portion sizes
- Service issues, particularly with staff behavior and responsiveness, mentioned in 52 negative service reviews
- Hot water supply and availability issues reported in multiple negative reviews
- Limited food options for specific dietary preferences like Jain or vegetarian
Common questions
Does the hotel offer 24-hour room service and front desk support?
Yes, Trio Rivea Resort is one of the few hotels in the area with 24-hour room service and a 24-hour front desk, making it convenient for guests at any time of the day or night.
What are the common guest complaints about the food and service?
Some guests have reported inconsistent breakfast quality and variety, with complaints about taste and portion sizes. Additionally, there are 52 negative service reviews mentioning issues with staff behavior and responsiveness, particularly during late-night hours.
Are the rooms and bathrooms well-maintained?
Yes, guests consistently praise the cleanliness of the rooms and bathrooms. Out of 79 reviews related to cleanliness, 76 were positive, indicating a high standard of maintenance.
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