Veu Munnar Retreat
Veu Munnar Retreat, Devikulam Circle, 01/157, Bisonvalley - Gap Rd, Chinnakanal, Kerala 685613
Gumo's take
Veu Munnar Retreat is a mid-range hotel in Munnar offering spacious rooms with scenic views of tea plantations and hills, ideal for families and nature lovers. While praised for its serene location and some guest services, it suffers from recurring issues with cleanliness, particularly in bathrooms, and inconsistent service quality. The hotel’s 24-hour front desk and in-room amenities like coffee makers are notable features, but many guests report poor maintenance, unreliable hot water, and slow or unresponsive staff.
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Research this stayHow guests rate it
- Location
- 73
- Facilities
- 58
- Staff & Service
- 54
- Room Comfort & Cleanliness
- 52
What guests love
- Spacious rooms with scenic views of tea plantations and hills, ideal for families and groups.
- 24-hour front desk service, a rare feature in the area.
- In-room coffee makers and extra living space in some rooms.
Worth knowing
- Bathrooms are frequently reported as unclean, with stained tiles, mold, and poor ventilation.
- Hot water availability is inconsistent and limited to specific hours, causing inconvenience for guests.
- Staff responsiveness and service quality are inconsistent, with reports of rudeness, unavailability, and poor coordination.
- Rooms and common areas often suffer from poor maintenance, including broken fixtures, sticky floors, and unpleasant odors.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Activities for kids
- Kids' club
- Massage
- Not accessible
- Pet-friendly (free)
- Coffee maker
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Game room
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Arabic
- English
- Hindi
Common questions
Are the bathrooms at Veu Munnar Retreat clean and well-maintained?
No, the bathrooms are frequently reported as unclean, with issues such as stained tiles, mold, and poor ventilation. Many guests have highlighted this as a significant concern.
Is there a 24-hour front desk service available at the hotel?
Yes, Veu Munnar Retreat has a 24-hour front desk service, which is a rare feature in the area and can be helpful for guests arriving at any time.
Does the hotel provide hot water consistently for guests?
No, hot water availability is inconsistent and limited to specific hours, which has caused inconvenience for many guests.
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