Vibe Resort Munnar / Five Star Luxury Resorts in Munnar

Vibe Resort Munnar / Five Star Luxury Resorts in Munnar, Eatty City Road Chithirapuram P.O, Munnar, Kerala 685565

4.6 · 3,052 reviews analysed
Vibe Resort Munnar / Five Star Luxury Resorts in Munnar – photo 1
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Vibe Resort Munnar / Five Star Luxury Resorts in Munnar – photo 3
Vibe Resort Munnar / Five Star Luxury Resorts in Munnar – photo 4

Gumo's take

Vibe Resort Munnar is a 5-star luxury property known for its scenic hillside location, spacious and well-maintained rooms, and exceptional hospitality. Guests frequently praise the staff for their attentiveness and warmth, particularly in the restaurant and front desk areas. The resort is ideal for families, couples, and business travelers seeking a peaceful retreat with amenities like a rooftop pool, spa, and Ayurvedic treatments. While the food and breakfast buffet are consistently highlighted as strengths, some guests have noted inconsistencies in service and maintenance issues.

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How guests rate it

Location
90
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, particularly in the restaurant and front desk, with many guests praising specific staff members like Anumol, Shaila, and Martina for their hospitality.
  • Spacious, clean, and well-maintained rooms with scenic mountain and valley views, especially from the balcony and rooftop pool.
  • High-quality breakfast buffet with a wide variety of options, including both Indian and Western dishes.

Worth knowing

  • Inconsistent service quality, with some guests reporting slow or unresponsive staff, particularly in housekeeping and room service.
  • Maintenance issues, including problems with air conditioning, electricity outages, and poorly functioning amenities like swimming pools and bathrooms.
  • Some guests felt misled about room views or amenities, such as being assigned rooms with parking lot views instead of the promised mountain vistas.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Bicycle rental
  • Golf
  • Game room
  • Babysitting
  • Activities for kids
  • Pool
  • Indoor pool
  • Outdoor pool
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker

Common questions

What are the key strengths of Vibe Resort Munnar?

Vibe Resort Munnar is known for exceptional staff service, particularly in the restaurant and front desk areas. Guests also praise the spacious, clean rooms with scenic views and the high-quality breakfast buffet with a wide variety of Indian and Western options.

Are there any notable limitations or issues with the hotel?

Some guests have reported inconsistent service quality, especially in housekeeping and room service, as well as maintenance issues like air conditioning problems and electricity outages. A few guests also mentioned being misled about room views or amenities.

What amenities are available at the resort?

The resort offers a range of amenities including a rooftop pool, spa, Ayurvedic treatments, 24-hour front desk, free Wi-Fi, free parking, EV charging, airport shuttle (extra charge), and a fitness center. It also has a game room and is close to Dream Land Fun and Adventure.

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