Viceroy Luxury Mountain Resort & Spa

Viceroy Luxury Mountain Resort & Spa, 11/25, Ellackal -Pottankad Rd, Uppar Nirappu, Thekkumkanam, Kerala 685565

4.5 · 1,018 reviews analysed
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Gumo's take

The Viceroy Luxury Mountain Resort & Spa in Munnar is a high-end retreat known for its wellness amenities, scenic location, and family-friendly offerings. Guests praise the hotel's cleanliness, room comfort, and proximity to natural attractions like Ripple Waterfalls and Eravikulam National Park. The property stands out for its 24-hour front desk, restaurant, and unique features such as an infinity pool and game room. Reviews highlight the hotel's strong service and dining experiences, making it a top choice for travelers seeking luxury and tranquility in the hill station of Munnar.

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How guests rate it

Location
85
Facilities
91
Staff & Service
90
Room Comfort & Cleanliness
88

What guests love

  • Highly praised service with 278 positive mentions, indicating exceptional guest interactions and responsiveness.
  • Well-regarded dining experience, with 79 positive reviews and a dedicated Indian restaurant, Karayambu Kitchen.
  • Strong wellness and fitness offerings, including a spa, fitness center, and hot tub, with 57 positive mentions for fitness.

Worth knowing

  • Bathroom quality is a concern, with 17 negative mentions, suggesting room for improvement in this area.
  • Accessibility features are poorly rated, with 5 negative mentions, indicating potential issues for guests with mobility needs.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning
  • Kitchen in some rooms
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Pool
  • Hot tub
  • Fitness center
  • Spa

Common questions

Does the hotel have a restaurant on-site, and what type of cuisine does it offer?

Yes, the Viceroy Luxury Mountain Resort & Spa has a dedicated Indian restaurant called Karayambu Kitchen. It is well-regarded, with 79 positive reviews highlighting the quality of the dining experience.

What wellness and fitness facilities are available at the hotel?

The hotel offers a spa, fitness center, hot tub, and an infinity pool. Guests have positively reviewed these amenities, with 57 positive mentions specifically for the fitness and wellness offerings.

Are there any accessibility concerns I should be aware of before booking?

Yes, accessibility features at the hotel are poorly rated, with 5 negative mentions. Guests with mobility needs may want to contact the hotel directly for more information.

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