Westwood Riverside Munnar

Westwood Riverside Munnar, MSA Rd, Moolakadai, Munnar, Kerala 685612

3-star property 4.1 · 2,538 reviews analysed
Westwood Riverside Munnar – photo 1
Westwood Riverside Munnar – photo 2
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Westwood Riverside Munnar – photo 4

Gumo's take

Westwood Riverside Munnar is a 3-star riverside property offering a laid-back atmosphere with 2 dining options and an Ayurveda studio. It is known for its scenic location near the river and proximity to Munnar’s main attractions like Eravikulam National Park and Mattupetty Dam. The hotel is praised for its friendly and helpful staff, decent breakfast, and clean rooms with a rustic, Kerala-style ambiance. However, some guests have reported issues with bathroom hygiene, outdated facilities, and inconsistent service. It suits travelers seeking a budget-friendly, tranquil stay with easy access to Munnar’s natural beauty.

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How guests rate it

Location
84
Facilities
62
Staff & Service
78
Room Comfort & Cleanliness
68

What guests love

  • Friendly and responsive staff, with several guests praising the helpfulness of the management and front desk personnel.
  • Scenic riverside location with views of the river and surrounding hills, especially from balcony rooms.
  • Decent breakfast buffet with a variety of options, including South Indian and continental dishes.

Worth knowing

  • Bathroom hygiene issues are frequently reported, with many guests noting unclean conditions, mold, and poor maintenance.
  • Outdated infrastructure and facilities, including old elevators, slow Wi-Fi, and some rooms lacking air conditioning.
  • Inconsistent service quality, with some guests describing unresponsive or unhelpful staff, particularly at the front desk.
  • Limited room service and dining options, with some guests noting that the in-house restaurant does not serve lunch and has a narrow menu.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental
  • Horseback riding
  • Watercraft rental (extra charge)
  • Game room
  • Boutique shopping
  • Activities for kids
  • Kids' club
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Hair salon
  • Doctor on call
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the breakfast at Westwood Riverside Munnar good?

Yes, the breakfast is generally praised, with a buffet that includes both South Indian and continental options. It has a positive sentiment with 130 positive mentions compared to 39 negative ones.

What are the main issues with the hotel's bathrooms?

Several guests have reported issues with bathroom hygiene, including unclean conditions, mold, and poor maintenance. This is a notable concern, with 86 negative mentions in the sentiment breakdown.

How is the service at Westwood Riverside Munnar?

The service is mostly praised, with guests highlighting the friendly and helpful staff, especially at the front desk. However, there are some reports of inconsistent service, with 90 negative mentions noted in the sentiment data.

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