Westwood Riverside Munnar
Westwood Riverside Munnar, MSA Rd, Moolakadai, Munnar, Kerala 685612
Gumo's take
Westwood Riverside Munnar is a 3-star riverside property known for its scenic location and Ayurveda studio, offering guests a laid-back atmosphere with two dining options. It is particularly praised for its friendly service and breakfast buffet, which many guests describe as a highlight. The hotel is well-suited for families and couples seeking a convenient base near Munnar's main attractions. However, some guests have noted issues with room and bathroom maintenance, and a few have criticized the hotel for overpricing and inconsistent service quality.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful staff, with several guests specifically praising the service and responsiveness of the front desk and management.
- Scenic riverside location with views of the river and surrounding nature, making it ideal for a tranquil stay.
- Well-regarded breakfast buffet, with many guests highlighting the variety and quality of the morning meal.
Worth knowing
- Issues with room and bathroom maintenance, including reports of mold, poor hygiene, and outdated facilities.
- Some guests found the hotel overpriced for the amenities and condition of the rooms, especially when compared to nearby options.
- Inconsistent availability of hot water and reports of slow or unresponsive service in the dining areas.
- A few negative reviews mention misleading photos and descriptions, with rooms not matching the advertised layout or quality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental
- Horseback riding
- Watercraft rental (extra charge)
- Game room
- Boutique shopping
- Activities for kids
- Kids' club
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Hair salon
- Doctor on call
- Refrigerator
- Coffee maker
- Minibar
Common questions
What do guests say about the breakfast at Westwood Riverside Munnar?
Guests highly praise the breakfast buffet at Westwood Riverside Munnar, with many highlighting the variety and quality of the morning meal. The sentiment data shows 130 positive mentions, making it one of the most appreciated aspects of the hotel.
Are there any issues with the hotel's bathrooms?
Yes, some guests have reported issues with the bathrooms, including mold, poor hygiene, and outdated facilities. The sentiment data indicates 86 negative mentions related to bathrooms, which is a notable concern for potential guests.
How is the service at Westwood Riverside Munnar?
The service at Westwood Riverside Munnar is generally praised, with 451 positive mentions and many guests specifically highlighting the friendly and helpful staff, especially at the front desk and management. However, there are also 90 negative mentions regarding inconsistent service quality.
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