Wild Elephant Resort Munnar
Wild Elephant Resort Munnar, Viripara, Kallar - Mankulam Rd, Munnar, Kerala 685565
Gumo's take
Wild Elephant Resort Munnar is a family-run hillside retreat nestled in the tea plantations of Munnar, offering panoramic views of nature and a peaceful atmosphere. Known for its scenic location and proximity to waterfalls like Viripara, it appeals to travelers seeking tranquility and a connection with nature. While some guests praise the staff's helpfulness and the property's charm, others report recurring issues with room cleanliness, bathroom maintenance, and inconsistent service. The resort's standout features include its indoor pool and complimentary breakfast, though mixed reviews highlight the need for significant improvements in infrastructure and management.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 58
What guests love
- Scenic location with panoramic views of tea plantations and waterfalls, praised for its peaceful and natural ambiance.
- Complimentary breakfast and availability of an indoor pool, which are unique features in the area.
- Positive feedback on the hospitality of specific staff members like Mr. Anil and Mr. Sooraj, who are frequently mentioned for their helpfulness.
Worth knowing
- Recurring complaints about poor room cleanliness, including stained bed linens, foul odors, and lack of basic amenities like hot water.
- Bathroom maintenance issues, including missing fixtures, unclean conditions, and pest problems.
- Inconsistent service quality, with some guests reporting rude or unresponsive staff and poor management of basic requests.
- Confusion with neighboring properties like Eco Exotica, leading to guest dissatisfaction and booking issues.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Indoor pool
- Outdoor pool
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise the property, others report recurring issues with room cleanliness, including stained bed linens, foul odors, and bathroom maintenance problems such as missing fixtures and unclean conditions.
What are the standout amenities of the resort?
The resort features an indoor pool, which is a unique offering in the area, and provides complimentary breakfast. It also offers free Wi-Fi, 24-hour front desk service, and an on-site restaurant with room service available.
How is the service quality at the resort?
Service quality is mixed. Some guests have praised specific staff members like Mr. Anil and Mr. Sooraj for their helpfulness, but others have reported inconsistent service, including rude or unresponsive staff and poor management of basic requests.
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