Ashirwad hotel and spa
Ashirwad hotel and spa, Clock tower, 3, Mall Rd, Luxmanpuri, Rajmandi, Landour, Mussoorie, Uttarakhand 248179
Gumo's take
Ashirwad Hotel and Spa in Mussoorie is a casual mountain retreat known for its scenic views, wellness offerings, and family-friendly atmosphere. Guests frequently praise the hotel's panoramic mountain vistas, spa treatments, and hospitable staff. While some reviews highlight a peaceful, picturesque setting ideal for relaxation and short getaways, others report significant issues with cleanliness, misleading online imagery, and inconsistent service. The hotel appears to cater best to travelers seeking a tranquil, view-focused stay, though mixed experiences suggest it may not consistently meet all expectations.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 62
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Stunning mountain views from select rooms and balconies, often described as breathtaking and ideal for relaxation.
- Positive feedback on the spa services, with many guests noting professional and relaxing treatments.
- Friendly and welcoming staff in many reviews, with some guests highlighting exceptional hospitality and helpfulness.
Worth knowing
- Numerous complaints about misleading online photos and poor room conditions, including uncleanliness, musty smells, and lack of basic amenities.
- Inconsistent service quality, with some guests reporting unresponsive or unfriendly staff, and poor communication from management.
- Issues with room size, ventilation, and lack of modern facilities like lifts or reliable Wi-Fi in some areas.
- Complaints about deceptive marketing practices, including false claims about room availability and amenities, leading to cancellations and refund disputes.
Amenities
- Pool
- Spa
- Parking
- Wi-Fi
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Indoor pool
- No hot tub
- Massage
- Doctor on call
- Pet-friendly
- Air conditioning in some rooms
- Coffee maker
- Minibar
- Restaurant
- Room service
- Breakfast
- Front desk
- Full-service laundry
- Kid-friendly
- Valet parking
- Airport shuttle
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
What are the key strengths of Ashirwad Hotel and Spa in Mussoorie?
The hotel is known for its stunning mountain views from select rooms and balconies, highly praised spa treatments, and friendly, hospitable staff. These features make it a popular choice for travelers seeking a relaxing mountain retreat.
What are the main concerns or limitations reported by guests?
Guests have reported issues with misleading online photos, poor room cleanliness, musty smells, and lack of basic amenities. There are also complaints about inconsistent service quality and deceptive marketing practices, including false claims about room availability and amenities.
Is the hotel suitable for families or those seeking a peaceful getaway?
Yes, the hotel is described as family-friendly and ideal for a peaceful, view-focused stay. However, due to mixed experiences with cleanliness and service, it may not consistently meet all guests' expectations.
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