CALUX Hill Queen Mussoorie
CALUX Hill Queen Mussoorie, Mall Rd, opp. Rope Ways, Jhula Ghar, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
CALUX Hill Queen Mussoorie is a mid-range hotel located on the prime Mall Road, offering a central location with easy access to local attractions like the cable car and viewpoints. It is known for its valley views from upper-floor rooms and a generally cooperative staff. While many guests praise the location and service, others report inconsistencies in room quality, cleanliness, and food. It suits travelers seeking convenience and a scenic stay, though some may find the infrastructure and amenities dated.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 68
What guests love
- Prime location on Mall Road with easy access to local attractions and viewpoints.
- Positive feedback on staff friendliness and helpfulness, with some guests specifically mentioning individuals like Chhaya and Dinesh.
- Upper-floor rooms offer excellent valley views, which is a major highlight for many guests.
Worth knowing
- Inconsistent room quality and cleanliness, with reports of smelly rooms, broken fixtures, and poor maintenance.
- Mixed reviews on food quality, with some guests describing it as poor or unhygienic.
- Issues with parking and accessibility due to mall road restrictions, requiring guests to use rickshaws or face parking difficulties.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Car rental onsite
Common questions
Is the hotel located in a convenient area for sightseeing?
Yes, CALUX Hill Queen Mussoorie is located on the prime Mall Road, offering a central location with easy access to local attractions like the cable car and viewpoints.
What are the main concerns guests have about the hotel?
Some guests report inconsistent room quality and cleanliness, including smelly rooms and broken fixtures, and mixed reviews on the food quality, with some describing it as poor or unhygienic.
Are the views from the hotel rooms a highlight?
Yes, upper-floor rooms at the hotel offer excellent valley views, which is a major highlight for many guests.
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