CALUX Hill Queen Mussoorie
CALUX Hill Queen Mussoorie, Mall Rd, opp. Rope Ways, Jhula Ghar, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
CALUX Hill Queen Mussoorie is a mid-range hotel located on the prime Mall Road, offering guests a convenient base to explore Mussoorie's main attractions. It is known for its valley views, free breakfast buffet, and proximity to the Gun Hill Ropeway. While the location and some amenities like parking and room service are praised, the hotel faces criticism for inconsistent room maintenance, bathroom quality, and food standards. It suits travelers seeking a central location with basic comforts, though some guests report mixed experiences with cleanliness and service.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 62
What guests love
- Prime location on Mall Road, just a 1-minute walk from the main attractions and Gun Hill Ropeway.
- Free breakfast buffet with a variety of options, including local and continental dishes.
- Ample free parking space, which is a rare and appreciated feature in Mussoorie.
Worth knowing
- Recurring complaints about bathroom cleanliness and maintenance, including broken fixtures and unhygienic conditions.
- Mixed reviews on food quality, with some guests describing it as stale, unhygienic, or poorly seasoned.
- Some rooms are reported to be outdated, with issues like broken locks, poor ventilation, and lack of modern amenities like hairdryers.
- Noise and accessibility challenges, including loud corridors and difficulty reaching the hotel with vehicles due to Mall Road restrictions.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Car rental onsite
Common questions
Is there free breakfast included with my stay at CALUX Hill Queen Mussoorie?
Yes, the hotel offers a free breakfast buffet with a variety of options, including both local and continental dishes.
What are the common guest complaints about the hotel?
Common complaints include inconsistent bathroom cleanliness and maintenance, outdated rooms with broken fixtures, and mixed reviews on food quality, with some guests finding it stale or poorly seasoned.
Is parking available at the hotel, and is there a charge?
Yes, the hotel provides ample free parking, which is a rare and appreciated feature in Mussoorie.
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