goSTOPS Mussoorie Picture Palace
goSTOPS Mussoorie Picture Palace, Big Bend, Picture Palace, Road, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
goSTOPS Mussoorie Picture Palace is a budget-friendly hostel known for its vibrant atmosphere, mountain views, and proximity to Mall Road. It appeals to solo travelers, groups, and backpackers seeking a social and affordable stay. While the location and communal spaces are praised, maintenance and cleanliness issues are frequently reported. Positive reviews highlight friendly staff, good views, and organized events, while negative feedback often centers on unclean rooms, poor food quality, and inconsistent service.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 62
What guests love
- Excellent location with proximity to Mall Road and scenic mountain views
- Vibrant and social atmosphere with organized events like bonfires and live music
- Functional digital amenities like app-based room access and food ordering
Worth knowing
- Frequent complaints about unclean rooms, broken fixtures, and poor hygiene in washrooms
- Inconsistent food quality and overpricing for meals
- Poor maintenance of games and facilities (e.g., broken pool tables, foosball, and carom boards)
- Unresponsive or unprofessional staff behavior reported in multiple negative reviews
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Business center
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Table service
- Breakfast (extra charge)
- Vending machines
- Game room
- Nightclub
- Kid-friendly
- Activities for kids
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise the property, there are frequent complaints about unclean rooms, poor hygiene in washrooms, and broken fixtures.
Does the hotel have good service and staff support?
Service at the hotel is generally positive, with 184 positive mentions, but there are notable negative reports about unresponsive or unprofessional staff behavior.
Is there a restaurant available on-site?
Yes, the hotel has a restaurant with table service, making it one of the few properties in the area offering this amenity.
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