Heavens View Residency resort
K.H. No- 63, Heavens View Residency resort, Hathipaon Road, near Nag Mandir, Sher Garhi, Mussoorie, Kyar Kuli Bhatta, Uttarakhand 248179
Gumo's take
Heavens View Residency Resort is a serene, family-friendly retreat in Mussoorie, known for its breathtaking mountain and valley views, warm hospitality, and peaceful ambiance. The resort is praised for its cleanliness, attentive service, and proximity to natural attractions like Gun Hill and Mussoorie Lake. Guests particularly highlight the personalized care from owners Ashish and Mehak, who are often described as going above and beyond to ensure guest comfort. While the resort is located a short drive from Mall Road, its tranquil setting makes it ideal for travelers seeking a relaxing, nature-focused getaway.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 85
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional hospitality from owners Ashish and Mehak, who are frequently praised for their attentiveness and personal touch.
- Breathtaking mountain and valley views from the rooms and common areas, described as 'unmatchable' and 'heavenly' by guests.
- Clean, well-maintained rooms and bathrooms, with many reviews emphasizing hygiene and comfort.
Worth knowing
- Some guests reported inconsistent food quality and repetitive breakfast items, with a few noting delays in room service.
- A few negative reviews highlighted unprofessional behavior from the owner (Mehak) and slow, unresponsive staff in certain instances.
- Occasional issues with amenities like faulty bathroom fixtures, non-functional TVs, and unreliable electricity backup.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Housekeeping
- Parking (free)
- Self parking (free)
- Local shuttle
- Meeting rooms
- English
- Hindi
- Restaurant
- Room service
- Breakfast (extra charge)
- Kid-friendly
- Activities for kids
- Private bathroom
- Shower
Common questions
What are the standout features of the service at Heavens View Residency Resort?
The resort is known for exceptional hospitality from the owners, Ashish and Mehak, who are frequently praised for their attentiveness and personal touch. However, a few guests have reported unprofessional behavior from Mehak and slow, unresponsive staff in some cases.
How is the food and dining experience at the resort?
The dining experience is mixed, with 37 positive reviews praising the food and 7 negative reviews noting inconsistent quality and repetitive breakfast items. Room service is available, but some guests have reported delays.
What are the key strengths of the property and guest rooms?
The resort is praised for its breathtaking mountain and valley views, clean and well-maintained rooms, and a peaceful, family-friendly atmosphere. Guests highlight the personalized care and the overall serene ambiance, making it ideal for a relaxing nature-focused getaway.
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