Hotel Ambica Palace Mussoorie
Hotel Ambica Palace Mussoorie, Waverly Convent Chowk Kala School Gate, Bus Stand, near Library, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Ambica Palace in Mussoorie is a budget-friendly option with a mix of positive and negative guest experiences. It is best suited for travelers who prioritize location and scenic views over consistent room quality and service. The hotel is praised for its valley views, Mr. Bobby Verma's hospitality, and proximity to Library Chowk. However, recurring complaints about cleanliness, outdated infrastructure, and inconsistent service suggest it may not be ideal for those seeking a high-end or trouble-free stay.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 50
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 45
What guests love
- Mr. Bobby Verma is frequently praised for his hospitality and helpfulness in planning guest activities.
- The hotel offers scenic valley views from select rooms, particularly those with balconies.
- Location is convenient, being near Library Chowk and within walking distance to Mall Road.
Worth knowing
- Rooms are often described as dirty, with complaints about old furniture, poor hygiene, and broken amenities like water heaters and taps.
- Staff behavior is inconsistent, with reports of rudeness, unresponsiveness, and poor communication.
- Facilities such as Wi-Fi, room service, and basic amenities like toiletries are frequently cited as lacking or unreliable.
- The hotel's infrastructure is outdated, with recurring issues like dampness, mold, and poor maintenance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Kid-friendly
- Pool
- Room service
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for exploring Mussoorie?
Yes, the hotel is conveniently located near Library Chowk and within walking distance to Mall Road. It is also a 14-minute walk to Cloud End, making it a good choice for travelers who prioritize location and accessibility.
What are the common guest complaints about the hotel's rooms and bathrooms?
Guests frequently report issues with cleanliness, outdated furniture, and poor hygiene in the rooms. The bathrooms receive particularly strong negative feedback, with 32 negative mentions compared to only 4 positive ones, often citing problems like dampness, mold, and broken fixtures.
How is the service at Hotel Ambica Palace Mussoorie?
The service is generally praised, especially for Mr. Bobby Verma's hospitality and helpfulness in planning guest activities. However, there are reports of inconsistent staff behavior, with some guests finding the staff to be rude or unresponsive.
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