Hotel Basera
Hotel Basera, Chowk, near Libary, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Basera in Mussoorie is a mid-range hotel known for its prime location near Library Chowk and Mall Road, offering spacious rooms with scenic views and ample parking. It is particularly favored by families due to its kids' play area and open terrace for relaxation. While some guests praise the helpful and courteous staff and the hotel's cleanliness, others report inconsistent service, slow responsiveness, and issues with room maintenance and hygiene. The hotel is best suited for budget-conscious travelers who prioritize location and basic amenities over luxury or flawless service.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 65
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 58
What guests love
- Prime location within walking distance of Library Chowk and Mall Road, with a 7-minute walk to Cloud End.
- Spacious rooms with scenic views and a large open terrace for relaxation and family gatherings.
- Ample and secure on-site parking, a rare advantage in Mussoorie.
Worth knowing
- Inconsistent and slow service, with multiple reports of unresponsive or unhelpful staff and delayed room service.
- Issues with room cleanliness and maintenance, including reports of bad odors, unclean linens, and malfunctioning appliances.
- Poor bathroom hygiene, with frequent complaints about filth, bad smells, and lack of basic toiletries.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- English
- Private bathroom
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Activities for kids
- Parking (free)
- Local shuttle
- Accessible
Common questions
Is Hotel Basera a good option for families with children?
Yes, Hotel Basera is family-friendly, offering a kids' play area and spacious rooms with an open terrace for relaxation and gatherings. Reviews also indicate a positive family atmosphere, though some maintenance and cleanliness issues have been reported.
What are the main concerns guests have about the hotel's service and cleanliness?
Guests have reported inconsistent and slow service, with unresponsive staff and delayed room service. Additionally, there are frequent complaints about room and bathroom cleanliness, including bad odors, unclean linens, and malfunctioning appliances.
Does Hotel Basera offer parking, and is it a notable advantage?
Yes, Hotel Basera offers ample and secure on-site parking, which is a rare and significant advantage in Mussoorie. Reviews show strong positive sentiment about the parking facility, with 73 positive mentions compared to only 6 negative ones.
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