Hotel City Castle
Hotel City Castle, Oaks Rd, near clock tower, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel City Castle in Mussoorie is a budget-friendly option known for its scenic views, particularly from its higher-floor rooms, and its proximity to the Landour Clock Tower and Mall Road. The hotel is praised for its clean rooms, helpful staff, and reasonable pricing, making it a popular choice for travelers seeking a peaceful and scenic stay. However, its location on a hill can make access challenging, and some guests have noted issues with cleanliness and amenities in certain rooms.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 65
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and clean rooms with scenic views, especially in the super deluxe category.
- Helpful and polite staff, with some guests noting the staff's responsiveness and willingness to assist.
- Reasonable pricing for the amenities and views offered, making it a good value for budget travelers.
Worth knowing
- Some rooms reported to be unclean or poorly maintained, with issues like dirty bed sheets, foul smells, and outdated fittings.
- Location can be difficult to reach, especially for those without a vehicle, due to its placement on a hill and narrow roads.
- Inconsistent food quality and service, with some guests reporting tasteless or unhygienic meals.
- Wi-Fi connectivity issues reported in certain areas of the hotel, particularly on the second floor.
Amenities
- Wi-Fi (free)
- Debit cards
- NFC mobile payments
- Cash
- Kitchen
- Restaurant
- Room service
- Housekeeping (daily)
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
- English
- Hindi
Common questions
Are the rooms at Hotel City Castle clean and well-maintained?
Most rooms are spacious and clean, especially the super deluxe category, but some guests have reported issues with cleanliness, such as dirty bed sheets, foul smells, and outdated fittings in certain rooms.
Is the location of Hotel City Castle convenient for travelers?
The hotel is near popular attractions like the Landour Clock Tower and Mall Road, but its hilltop location can make access difficult, especially for those without a vehicle, due to narrow and steep roads.
What are the main amenities and services offered at Hotel City Castle?
The hotel offers clean and spacious rooms with scenic views, helpful and polite staff, and reasonable pricing. However, it does not have additional amenities listed, and some guests have reported inconsistent food quality and Wi-Fi issues.
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