Hotel Crystal Palace Mussoorie

Hotel Crystal Palace Mussoorie, Spring, Library Rd, near Library Chowk, The Mall Road, Mussoorie, Uttarakhand 248179

4.5 · 2,645 reviews analysed
Hotel Crystal Palace Mussoorie – photo 1
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Gumo's take

Hotel Crystal Palace Mussoorie is a budget-friendly option known for its panoramic Himalayan views and hospitable service. It appeals to travelers seeking a scenic, tranquil stay with a focus on cleanliness and good food. While the hotel is praised for its staff's attentiveness and the beauty of its surroundings, its location away from the main tourist areas and occasional issues with room maintenance and food consistency are noted. It is particularly recommended for families and couples who prioritize views and a peaceful atmosphere over ultra-modern facilities.

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How guests rate it

Location
65
Facilities
75
Staff & Service
88
Room Comfort & Cleanliness
78

What guests love

  • Breathtaking Himalayan views from many rooms and the rooftop restaurant
  • Highly cooperative and attentive staff, with several guests specifically mentioning helpful individuals like Kavita, Mr. Bipin Singh, and Mr. Debashish
  • Clean and well-maintained rooms, with many guests highlighting the cleanliness and comfort

Worth knowing

  • Location is somewhat remote from the main attractions of Mall Road, requiring shuttle or uphill walking
  • Some reports of inconsistent food quality and occasional hygiene issues in rooms and bathrooms
  • Lack of modern amenities like elevators, which can be inconvenient for elderly or mobility-impaired guests
  • Occasional complaints about hidden charges and strict check-out times

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Accessible
  • Pet-friendly (extra charge)
  • Private bathroom
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Kitchen in some rooms

Common questions

Is Hotel Crystal Palace Mussoorie located near the main tourist attractions in Mussoorie?

No, the hotel is somewhat remote from the main attractions of Mall Road, and guests may need to take a shuttle or walk uphill to reach central areas.

What are the key strengths of Hotel Crystal Palace Mussoorie?

The hotel is known for breathtaking Himalayan views, attentive and cooperative staff, and clean, comfortable rooms that many guests have praised.

Are there any limitations or issues guests should be aware of before booking?

Yes, there are occasional reports of inconsistent food quality, hygiene issues in rooms and bathrooms, and a lack of modern amenities like elevators, which may be inconvenient for some guests.

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