Hotel Crystal Palace Mussoorie
Hotel Crystal Palace Mussoorie, Spring, Library Rd, near Library Chowk, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Crystal Palace Mussoorie is a budget-friendly, family-oriented hotel known for its panoramic mountain views, particularly from the rooftop restaurant and certain rooms. Guests consistently praise the staff for being cooperative and helpful, and the food is a standout feature, with many reviews highlighting the quality and variety of meals. The hotel is located slightly off Mall Road but offers complimentary shuttle services, making it accessible despite its distance. While the property is generally well-maintained and clean, some guests have noted issues with parking, room noise, and occasional lapses in service quality.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 78
- Staff & Service
- 87
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised food quality and variety, with many reviews noting the expertise of the kitchen staff.
- Excellent panoramic mountain views from certain rooms and the rooftop restaurant.
- Complimentary shuttle service to and from Mall Road, a major attraction for guests.
Worth knowing
- Some guests reported issues with cleanliness in rooms and bathrooms, including unhygienic conditions and bed bugs.
- Noise and lack of soundproofing in certain rooms, particularly those near the restaurant or music areas.
- Parking limitations and narrow, difficult-to-navigate roads leading to the hotel.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Accessible
- Pet-friendly (extra charge)
- Private bathroom
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Kitchen in some rooms
Common questions
Is the food quality at Hotel Crystal Palace Mussoorie good?
Yes, the food is a standout feature of the hotel, with many guests praising the quality and variety of meals, as well as the expertise of the kitchen staff.
Does the hotel offer a shuttle service to Mall Road?
Yes, the hotel offers complimentary shuttle services to and from Mall Road, which is a major attraction, despite the hotel being located slightly off the main road.
Are the rooms at Hotel Crystal Palace Mussoorie noisy?
Some guests have reported noise issues in certain rooms, particularly those near the restaurant or music areas, due to a lack of soundproofing.
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