Hotel Deep, Mall Road Mussoorie
Hotel Deep, Mall Road Mussoorie, next to Hotel Broadway, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Deep in Mussoorie is a budget-friendly option located on Mall Road, offering spacious rooms with mountain views and a range of amenities including a restaurant, game room, and fitness center. It is particularly noted for its pet-friendly policy and family-friendly features like a kids' club and activities for children. While the hotel receives praise for its location and some positive aspects like cleanliness and hospitality, it also faces consistent criticism regarding poor service, unclean rooms, and unresponsive staff. Guests who prioritize location and basic amenities over high-end service may find it suitable, but those expecting consistent quality and hospitality should proceed with caution.
Get your personal match score
Run a live research on Hotel Deep, Mall Road Mussoorie — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 62
What guests love
- Convenient location on Mall Road, close to shopping and dining options
- Pet-friendly policy with staff engaging with pets
- Family-friendly amenities including a kids' club and game room
Worth knowing
- Frequent complaints about unclean rooms, dirty linens, and poor hygiene
- Unresponsive and untrained staff, with reports of rude behavior and lack of customer service
- Issues with room amenities such as broken fixtures, lack of hot water, and poor Wi-Fi connectivity
Amenities
- Wi-Fi (free)
- Bicycle rental (extra charge)
- Game room
- Nightclub
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Hot tub
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Pet-friendly (free)
- Dogs allowed
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Local shuttle
- Accessible
- Accessible elevator
- Business center
- Meeting rooms
- Air conditioning in some rooms
Common questions
Is the hotel pet-friendly, and are there any additional charges for pets?
Yes, Hotel Deep is pet-friendly and allows dogs with no additional charges. The staff is also noted to be engaging with pets.
What are the main complaints guests have about the hotel?
Guests frequently report issues with unclean rooms, poor hygiene, unresponsive and untrained staff, broken room fixtures, lack of hot water, and poor Wi-Fi connectivity.
What amenities are available for families with children?
The hotel offers family-friendly amenities such as a kids' club, game room, and activities for children, making it a suitable option for families traveling with kids.
People also searched for
Hotel Sapling - 500 Mtr from Picture Palace
Mussoorie
★ 4.5 (19,200 reviews analysed)
Hotel Sapling Mussoorie - 500 Mtr from Picture Palace Mall Road is a budget-friendly hotel offering a mix of modern…
The Kempty Fall Resort
Mussoorie
★ 3.8 (19,200 reviews analysed)
The Kempty Fall Resort in Mussoorie is a budget-friendly hotel known for its serene location and breathtaking mountain…
Welcomhotel By ITC Hotels, The Savoy, Mussoorie
Mussoorie
★ 4.8 (11,878 reviews analysed)
Welcomhotel by ITC Hotels, The Savoy, Mussoorie is a historic 5-star hotel offering a blend of colonial charm and modern…
Hotel EllBee Mussoorie Hills
Mussoorie
★ 4.8 (8,215 reviews analysed)
Hotel EllBee Mussoorie Hills is a 4-star hotel located on Mall Road in Mussoorie, offering stunning views of the…
Sterling Mussoorie
Mussoorie
★ 4.4 (6,926 reviews analysed)
Sterling Mussoorie is a 4-star hotel located in the scenic hill station of Mussoorie, offering spacious and…
Jaypee Residency Manor
Mussoorie
★ 4.5 (6,898 reviews analysed)
Jaypee Residency Manor is a 5-star luxury hotel in Mussoorie, renowned for its breathtaking panoramic views of the…