Hotel Dev Palace - Hotel In Mussoorie

Hotel Dev Palace - Hotel In Mussoorie, Library, The Mall Road, Mussoorie, Uttarakhand 248179

3-star property 3.7 · 89 reviews analysed
Hotel Dev Palace - Hotel In Mussoorie – photo 1
Hotel Dev Palace - Hotel In Mussoorie – photo 2
Hotel Dev Palace - Hotel In Mussoorie – photo 3
Hotel Dev Palace - Hotel In Mussoorie – photo 4

Gumo's take

Hotel Dev Palace is a budget-friendly hotel located on Mall Road in Mussoorie, known for its scenic views and convenient location near major attractions. While some guests praise the cleanliness of rooms and bathrooms, as well as the helpfulness of the manager, others report recurring issues with service, cleanliness, and maintenance. The hotel is one of the few in the area with a pool, but mixed reviews suggest it may be more suitable for travelers prioritizing location and view over consistent comfort or service.

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How guests rate it

Location
85
Facilities
62
Staff & Service
50
Room Comfort & Cleanliness
58

What guests love

  • Scenic views from the hotel rooms, especially from the top floor
  • Convenient location on Mall Road, close to shops and attractions
  • Cleanliness of rooms and bathrooms is praised by some guests

Worth knowing

  • Recurring complaints about poor service, including unresponsive or rude staff
  • Issues with room maintenance, such as faulty plumbing, broken appliances, and unclean conditions
  • Lack of modern amenities like electric plugs near the bed and insufficient heating in colder months

Amenities

  • Wi-Fi
  • Public internet workstation
  • Debit cards
  • Cash
  • Kid-friendly
  • Pool
  • English
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Self-service laundry
  • Housekeeping

Common questions

Is the hotel clean and well-maintained?

Opinions are mixed regarding cleanliness. Some guests praise the cleanliness of the rooms and bathrooms, while others report recurring issues with unclean conditions and maintenance problems like faulty plumbing and broken appliances.

How is the service at Hotel Dev Palace?

Service has received mixed reviews. Some guests appreciate the helpfulness of the manager, but there are notable complaints about unresponsive or rude staff, making it a potential concern for travelers prioritizing good service.

Does the hotel have a pool, and is it a unique feature?

Yes, Hotel Dev Palace has a pool, which is one of the few such amenities in the area. This makes it a unique feature for travelers looking for a hotel with a swimming facility in Mussoorie.

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