Hotel Green Castle, Mall road, Mussoorie
Hotel Green Castle, Mall road, Mussoorie, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Green Castle in Mussoorie is a mid-range property known for its prime location on Mall Road and its valley views, particularly from front-facing rooms. Guests frequently praise the friendly and proactive staff, especially individuals like Rajshree, Shubham, and Vikram, who are highlighted for their exceptional service. The hotel is popular for its breakfast buffet and restaurant offerings, with many noting the food quality and variety. While the location is a major draw, some guests have noted that the hotel is not easily accessible by vehicle and requires climbing a steep path from Library Chowk. The property is well-suited for travelers seeking convenience and a scenic stay, though some limitations in room and bathroom quality are reported.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 72
- Staff & Service
- 87
- Room Comfort & Cleanliness
- 68
What guests love
- Exceptional staff service, with multiple guests specifically praising individuals like Rajshree, Shubham, and Vikram for their helpfulness and professionalism.
- Prime location on Mall Road, offering easy access to Mussoorie's main attractions and scenic views of the valley from front-facing rooms.
- Highly praised breakfast buffet and restaurant food, with guests noting the variety and quality of meals.
Worth knowing
- Bathrooms are a common point of criticism, with many guests reporting cramped, outdated, and poorly maintained facilities.
- Rooms are described as old or in need of renovation by some guests, with issues like poor air conditioning and outdated furniture.
- Accessibility is a challenge due to the steep climb from Library Chowk, making the hotel less suitable for elderly or mobility-impaired guests.
- Some guests reported issues with cleanliness in common areas and limited dining options for breakfast.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Game room
- Kid-friendly
- Spa
- Meeting rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the breakfast at Hotel Green Castle highly rated?
Yes, the breakfast buffet at Hotel Green Castle is highly praised by guests for its variety and quality, with many specifically highlighting their positive experience with the food offerings.
What are the main issues guests have reported with the hotel rooms?
Some guests have reported that the rooms are old or in need of renovation, with issues such as poor air conditioning, outdated furniture, and cramped or poorly maintained bathrooms.
Is the hotel accessible by vehicle, and is it suitable for elderly or mobility-impaired guests?
No, the hotel is not easily accessible by vehicle and requires climbing a steep path from Library Chowk, making it less suitable for elderly or mobility-impaired guests.
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