Hotel Green Castle, Mall road, Mussoorie
Hotel Green Castle, Mall road, Mussoorie, Mall Rd, The Mall Road, Mussoorie, Uttarakhand 248179
Gumo's take
Hotel Green Castle is a centrally located property on Mall Road in Mussoorie, known for its valley views, friendly service, and family-friendly amenities. Guests frequently praise the staff for their attentiveness and hospitality, particularly individuals like Mr. Rajiv, Ms. Rajshri, and Mr. Shubham. The hotel offers a restaurant with a good breakfast buffet and live music events, making it a popular choice for travelers seeking a comfortable and scenic stay. However, some guests have noted issues with room cleanliness and outdated facilities.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 72
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 68
What guests love
- Exceptional staff service, with many guests highlighting the helpfulness and professionalism of individuals like Mr. Rajiv, Ms. Rajshri, and Mr. Shubham.
- Prime location on Mall Road, offering easy access to major attractions and scenic views of the valley.
- Live music events and a well-regarded restaurant with a diverse breakfast buffet.
Worth knowing
- Some guests reported cleanliness issues in rooms and bathrooms, including poor bedsheet quality and foul odors.
- Rooms are described as outdated or cramped by some reviewers, with limited modern amenities like mini-fridges.
- Issues with air conditioning and heating in some rooms, with reports of insufficient maintenance.
- Accessibility challenges for elderly or mobility-impaired guests due to the steep climb to the hotel.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Game room
- Kid-friendly
- Spa
- Meeting rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the main strengths of Hotel Green Castle in Mussoorie?
Hotel Green Castle is known for its exceptional staff service, particularly from individuals like Mr. Rajiv, Ms. Rajshri, and Mr. Shubham, and its prime location on Mall Road with scenic valley views. The hotel also features a well-regarded restaurant with a diverse breakfast buffet and live music events.
Are there any reported issues with the hotel's cleanliness or room conditions?
Yes, some guests have reported cleanliness issues in rooms and bathrooms, including poor bedsheet quality and foul odors. Additionally, rooms are described as outdated or cramped, with limited modern amenities like mini-fridges.
Is the hotel suitable for families or elderly guests?
The hotel is kid-friendly and offers family-friendly amenities, making it suitable for families. However, it may not be ideal for elderly or mobility-impaired guests due to the steep climb to the hotel and some accessibility challenges.
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